Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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One word describes John's customer service, OUTSTANDING!!!
He sourced a small part saving me a lot of money.
I will definitely use him for all my fishing tackle in the future.

Thanks John.
Many thanks for a very rapid and excellent service and repair to my two boat reels. Much recommended, and great value for money.
I submitted my Daiwa reel to John for a service/repair after a failed service attempt by someone who obviously didn't know what they were doing. This actually left the reel in a worse condition than it had been prior to the 'service'. I was a little worried that the problem may have been terminal, or very costly to repair. I shouldn't have been. John serviced and repaired the reel the same day, for the ridiculously reasonable price of a tenner. He emailed me a detailed report of the work carried out, and some sensible advice. First class job carried out very speedily, the reel came back as good as new and I can't recommend him enough.
I contacted John for some Penn reel bearings, although he was away he answered my e.mail straight away explaining that he would be back in two days time and be in a position to supply the parts, I had a confirmation e.mail the next day, and, as stated, he contacted me again, when he got back,giving me some advice re the bearings, the parts were ordered and arrived very quickly, registered mail.
I can honestly say that the service was first rate, and the costs very competetive, even though it was only a small order John went the extra mile .
I will certainly be ordering any reel parts I need from 'Reel Value' in the future.

Five Stars from me...

Two "no longer available" spools and a drag knob located and supplied in record time at sensible prices add up to one very happy customer. Excellent service John, many thanks.
Excellent service thanx john
I sent john 4 penn reels thinking 3 needed a service and 1 probably broken, I got all 4 back like new. Cheapest price with great service. Will definitly use again and strongly recommend to all my friends.
Thanx again.
I contacted John desperately looking for a gear cog for an Okuma Multiplier. john was most helpful and a real pleasure to deal with. I was promptly sorted out with great advice and recieved my spare part promptly.Highly recommended standard of service - try him for everything .
I sent an okuma magnetix 2 hopefully b repaired, as i thought it was a goner, got it back as good as new & also had tremendous assisstance from John at "reel value", alon with truly xlnt communications from him, i wish all reel repairers took az much time & consideration with their customers!,cheers 4 your time & effort.
Thanks for my Okuma Reel handle,speedy service and good priced.Deff hear from me again.Fantastic service John.Thanks.

Thanks John I received the spare spools today - Just the job - Good service.
A small purchase perhaps, but excellent communication and service. Couldn't have been better and Reel Value is a very apt name for the company. You will have my repeat custom. Thanks John.
Fantastic service!. Had to wait for a few parts, but John kept me completely informed with phonecalls. I was completely happy with this. The reel arrived this morning and it feels better than when I first got it brand new! I totally recommend this fantastic service to any fisherman. Also, some great advice on reel sales. Thanks again John! You'll definitely be hearing from me again and hopefully some of my mates as well!

Great communication and excellent work, reels returned looking as new and in excellent order.
Quick service, reel looks good as new, can't wait to get out and use it.thanks john
Excellent service, quick reply time and parts received in time. Wonderful to do business with you :)
Smashing service - will promote this to all my friends
Looking for spools for now old okuma reels, struggled to find at all the usual sources to no avail or silly prices. Got two spools plus p&p very resonable. The highlight however was not getting spools but finding a fellow fisherman offering advice and who clearly knows his products, buisness and actually gives a damn. Best service I have come across in years.

John many many thanks been a pleasure will be touch before buying any more big ticket tackle items other sources.

Lewis McGregor.
Excellent friendly service, Level wind on my Abu 6500CS relaced and reel on it's way back home in hours and at a reasonable cost.
John sorted me out with a hard to find spool for an okuma enduro reel, top bloke and friendly service is hard to find in this day and age.

the bail spring broke on an old daiwa spinning reel i have i couldn't source one anywhere i found the reel value website and emailed john he said to post the reel to him and he do his best to repair it. i posted it on 19/03 i got an email from john on the evening 20/03 that he had made a bail spring and the bail arm was working fine i got my reel back on the 23/03 amazing service and i can't thank john enough and will certainly use him again in the future
thanks for your excellent repair work and speedy service work.much appreciated.would recommend you to anybody.
The service provided by John Wordsworth is second to none. I had been unable to locate spares for my late model Okuma reel, that is until I was put in contact with John at Reel Value. The required parts were quickly identified and sent of in the next post. Many thanks for providing such an efficient and reasonably priced service.
Hi John
Just a quick word to say thanks for the great service. Parts were sorted out with an e-mail, sent my cheque on the 20th goods arrived 25th. Brilliant.
Just hope the cod are biting tonight.
Hi John
Just like to say thanks for the fantastic service of suppling the drag knobs for my Okuma Longitude reel. Sent my cheque off last Wednesday and the parts arrived yesterday (Monday).
Just hope the cod are biting tonight.
Thanks for all your help John, a fantastic service supplied by yourself and I would not hesitate to recommend you to anyone. You went out of your way to help me and kept me up to date all the way through. I will definitely be using you again in the future.

Many Thanks

Thanks John you have been a great help and I will definitely be recommending you to all my fishing buddies
Many thanks for the speedy, effective and economical servicing of my Okumas John. Also thanks for supplying the new GE3000. This looks as though it will be excellent for plug fishing for Bass and at �17 represents outstanding value.
Thanks John, Excellent repair to a 50 yo Mitchell 401....and cheap, speedy service... will certainly recommend.. Thanks again.
Great service, unbelievable value for money, and great advice thanks john
Many thanks John for rebuilding my Penn peerless no9 after I got into trouble attempting it my self, in future i'll leave it to you, fab service and quick, don't know how you do it for the money but pleased you do. Many thanks again,
thanks john great job ,mark
Great service!! ........Keep up the good work.
Great service!! ........Keep up the good work.
Great service!! ........Keep up the good work.
Excellent service, shimano baitrunner bail arm repaired and reel serviced. Very pleased quick reply to email and reel was posted repaired and back within a week.+ the price was very resonable.

I would recommend reel value 100%

cheers John

NFWP hauler.
Another fine job on one of my reels, Thank you again.
Your service and response is second to none.
My reels always come back feeling like new.
Michael Devenish
John, just a quick word of appreciation. I picked your name at random from a Google search on reel repair companies. I am absolutely delighted with the repair work you have done for me on my Shimano multiplier - I thought it was heading for the bin and it is now looking, ( and sounding), 'brand new'! Also the considerate way in which you kept me updated on each stage of the process is very much appreciated.
I now know where to go for excellent reel repair work in the future.
Many thanks and regards
Before even receiving my reel back I know that the work will have been carried out with the care, attention and enthusiasm which accompanies each of John's emails. He is a wonderful find: quick, efficient, scrupulously professional, trustworthy and competitively priced - one could ask for little more.
great service. great prices. highly recommended. thanks john.
Sent John my Daiwa Emblem Z's,had a dodgy bail arm on one and they all needed a good service.Couldn't believe my eyes when I got them back,they looked brand new!John lets you know what is going on,great workmanship,great price!
Amazing Service. I sent 4 Everol reels and John not only stripped and greased them but repaired a 2.5/0 reel that I thought was beyond help. He then gave me a very detailed break down of what he did for each reel and repaired everything at an incredible price. I did not think such experise, friendliness and sheer knowledge and exteremely quick service existed any more. John you give me hope for a lot more than reels. Long may you continue.
Thanks John for fixing the drag on my okuma fixed spool. Your repair was quick and efficient. I am very grateful
John thank you for your quick , friendly and very reasonable charges. I actually thought and had been told by another Shimano servicing outfit my reel was dead but you proved them wrong . Thank you. I will be sending more unloved reels soon. Happy Christmas and more success in the new year
Thank you to John for helping me with my order. Incredibly fast delivery all the way to Toronto Canada. Amazing level of service and a pleasure to deal with. Looking forward to my next purchase with Reel Value. Thanks Again,
Thanks Reel Value, your value in this circumstance has been REEL! sorry, couldn't resist, thanks again!
just like to say many thanks to john for a great job done servicing my 3 shimano longcasts,very thorough and knowledgable chap,i will definitely use his services again.Top bloke.
Just want to say a massive thankyou to John for getting an extremely difficult part to source for my okuma big pits !! Your service was great and the reels are in perfect working order !! Definitely be recommending too all my fishing friends !!

Thanks again James
Recieved my Fox Stratos Reels back yesterday after repair and service. Would just like to thank you for the excellent service and first class communication throughout. Will certainly use you again and will be recommending you to others.

Many thanks
Amazing service, thank you ... The Reel was overhauled and returned quickly; very good price and excellent communication. Would highly recommend this Site to anyone thinking of using it.