Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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I sent my reel by first class post on Thursday the 9th. Today Friday the 10th i got an email informing me that the reel had been received, repaired and serviced as requested.Now that is what i call first class service.I wish i had known about REEL VALUE before now because if this is the standard of service they supply i will definitely be dealing with them from now on for all my angling needs. What was equally impressive was the cost.Including postage the bill came to £17.20. That is what i call value for money. Many thanks from a first time customer.
Just has 2 Avet reels serviced and repaired by John whilst i was off on holidays, great quick service and good explanation of the problems and solutions by someone who really knows what he is doing and can do it with good turn around time. Will be going back and wouldn't hesitate to recommend to others.
John, the service on my two multiplier reels was superb to their point that they now work better than they did from new. Sorry but there is now my at least another 5 reels coming to you for servicing, well after we've finished sea fishing this year. If your are reading this and have read through other praises they are all straight up. John is very good and does not rip you off, his enjoyment is seeing you back fishing with rod and reel (he repairs rods too) as soon as possible given that there is now growing demand for his second to none service. John many thanks mate.
I found John to be very helpful indeed and would have no hesitation referring him to friends. I needed help sourcing a 4th ProLogic bite alarm, not not only sourced that for me but re-synced by receiver so all alarm's worked correctly. Many thanks
Thanks John For a good job done so quickly, and efficiently.
Thanks John, You have done a fantastic job repairing my Okuma Powerliner 865. For anyone experiencing problems getting their reels repaired, I can thoroughly recommend John. Being in Germany I made many enquiries about the seized drag on the reel but nobody could give me the answer I needed. Having contacted Okuma and Svendsen I was given John's contact details. He said that if I sent the reel to him that he would only repair as necessary, and that if the work was not cost effective then he would let me know accordingly. Fortunately the reel was reapirable at a very good price and the postage back to me was very quick. TO REITERATE; DO NOT HESITATE TO CONTACT JOHN IF YOU HAVE A PROBLEM; HE WILL DO HIS UTMOST TO HELP YOU OUT:
I've just experienced a reelvalue service!, one of my prologic alarms fell sick and a thorough, prompt and professional service made them better again. All within a week a great service, Cheers John.
John is a reliable and trustworthy man, who will go out of his way to help in any way he can. I sent some alarms to be paired up to a receiver, he sent for the parts to be shipped from abroad and sorted my problem out within days. will certainly deal with him again thanks john
Wow, what a service. Getting 14stone of fat Kn$*&ker landing on the reel and bending the bail arm out of shape and forcing the gearbox to do things it wasn't designed to do, I honestly thought my reel was toast. I E mailed John expecting to to get the brush off to be honest. The reply was quick and informative, Like me he doesn't like good reels go to waste. Within a few days of reel being sent I had a phone call while in work to say he'd sorted bail arm and gave a price for new gears ( just to see if i wanted to proceed with the repair) Price was a lot less than i had expected after dealing with other reel repairs. On getting home i had another email waiting to tell me that the gears did not need replacing as they had slipped a tooth (apparently this reel has some Carlos Fandango elliptical gears ) so repair was even cheaper. So quick and cheap (just like I like my women :) Quick check over shoulder to make sure wife's not looking) As I said earlier WOW what a service , cant recommend the service high enough. Many thanks Roy
Brilliant service and value. When I lost the holding nut from my Scierra reel I contacted the manufacturers who put me in touch with John at Reelvalue. I sent him the reel by post which he repaired on the day it arrived and I had it back a couple of days later - only cost me �8 along with postage. This guy knows his reels and clearly loves what he does. If you have a reel problem start with John. Michael Nallen, Kells, Co. Meath, Ireland.
Great service great value nuff said
When my old but much loved Okuma epix reel had a problem I contacted Okuma who put me in touch with John. John sorted out the problem very quickly and for an unbelievable price. I don't normally post reviews but the service I received definitely required acknowledgement. I can wholehearted recommend John to anybody.
Often you read others comments on all different types of websites and wonder to yourself if they are true. Well if anybody asks I will categorically state that John is a true professional who knows his trade and how to converse, a characteristic that is sadly lacking nowadays. I was astounded by the short amount of time that my reels took to be serviced and the in depth explanation of what actually was carried out to these items. All of my reels will now be travelling North to be serviced.
Just a note to say thank you to John for his professionalism and expertise.I ordered parts for my Prologic Optonics and John's customer care was first class. They never arrived so after a conversation, John traced the parts to the Post Office, gave me the tracking number so that the parcel was found in the sorting office. A true gentleman and i would highly recommend Reel Value to all.
sent my 3rd FOX 12000 to john..keeps you updated and is more than happy to talk to you about what he is doing with your reel, it was sent back in no time,when completed.....why pay a fortune to Fox, Shimano, Daiwa and all the other reel companys when John can do it at a much lower price..without losing the service and standard you would exspect from a big company.TOP MAN,TOP JOB...MANY THANKS MUCCA
well just got both my reels back from john penn international 975 ld and okuma andros 511 and i must say excellent service the 975 ld was in bad condition mechanically and now runs and feels like new could not have asked for any more, keepup the good work ;-)
I sent my little 1000 reel that I had almost written off as i thought the repair would be expensive and not really worth it, Instead my reel was fixed quickly (and cheaply) without needing spare parts and it works fine! Thanks
I sent of 2 of my FOX12000E,they both needed a service and the baitrunners did not work,and the bearings needed changing on 1... John rang me to say that he has fixed the baitrunners and changed the bearings.They have arrived today and they are like new again.My other fox reel is boxed and is getting sent today....bang on price,bang on service, will defo be telling my mates to use john....nice one mucca
Was recommended after I could find no one willing to take a pop at my busted wychwood reel. Top, top service. Kept me up to date with the problems and the possible fixes. John is full of initiative and experience, really knows what he is doing and all for a fantastic price. Reel came back double quick, fixed to an excellent standard, serviced and now with plenty of life left. My reels will now be coming here to keep em cranking and running. Thanks very much John. Faultless.
A brilliant service, quick and not expensive repair to my reel at a very good price.
After a fruitless search for an adjustable spare leg for a prologic tri lux pod, John actually made one up for me. Outstanding service from a true gentleman and great communication all the way from first contact, until posted. Absolute gentleman and a great service. Thank you again John.
Thanks John, You have done a fantastic job on both mine and my sons reels, we can now have our reels serviced on a regular basis and therefore extending the life of them all. Exceptional work carried out and very helpfull with all aspects of spares and repairs, DO NOT HESITATE, IF YOU HAVE A PROBLEM, JOHN WILL DO HIS UTMOST TO HELP SORT YOU OUT
John thank you for a great service I will highly recommend you to the members in my club keep up the great work
Thanks John for an excellent service. Did not expect my reel to repaired, serviced and sent back to me so fast, will be recommending you to friends and will use again. Thanks. Huw.
Having foolishly left getting my reels serviced until the start of the 2014 season i posted them off to John on Tuesday, today Saturday he phoned to say the reels were serviced and on the way back to me.With a full account of the work that had been carried out. Amazing!!!!! I was expecting to to be waiting a couple of weeks at the earliest, Many thanks John expect to be receiving the rest of my reels shortly! A great service that i will be recommending to my friends and my clients alike. Cheers Guy.
What a fantastic service i recieved from John. I would highly recommend him and will be using him again in the future . Mark.
just received my 2 reels back today after a service..... excellent service tip top value outstanding customer service and a very good job..... must be one of the best in the country will use again many thanks John
well done jon excellant serviced so friendly value for money even beer money left over lol . use you again and i will forward you every where
I found the service that i received was second to none and the turn around speed and price was excellent,have now posted two more reels for servicing.
Excellent service highly recommended .thanks
I sent my 3 Fox Stratos reels for a full service. The service I received was second to none. Fantastic friendly communication at all times. A written report on each reel ( for first time customers ) Good value and prompt return of the reels. I cannot recommend Reel Value highly enough. I will certainly be using the service again in the near future.
great service john, my ss3000s come back just like the day I brought them and the renowned squeakiness is gone. very quick and kept me in the loop very well.
At Long Last !!! Top quality reel servicing at very reasonable prices ! After sending John my two Abu 7000's for full servicing, to say that I am impressed with the quality of service would be a gross understatement. John kept me fully informed during the whole time that my reels were with him and I cannot praise him enough for what he did for me. The reels came back better than new and he had even gone to the trouble of taking out the old bushes and replacing them with new bearings. All this was at a very reasonable price and for the quality of service that was afforded me, I really dont know how John does it. I will most certainly be sending my reels to John in the future and I would reccommend anyone to do the same. Many Thanks Again John and very best wishes to you. George Gray.
Excellent & fast service at a very competitive price the reel now works a dream will be using you again in the near future many thanks Keith
Great communication, great price, excellent repair! John recommended new bearings in my centrepin and now it works like new. Will definitely use Reel Value again.
So rare nowadays to receive spot on service that provides just as you hope. Really impressed with John's communication, knowledge and ability to sort out and service my reels. Wouldn't hesitate to recommend!
I WOULD LIKE TO THANK JOHN FOR FIXING MY 2 REELS AT A GOOD PRICE OVER MOON WITH THEM AND WILL USE HIS SERVICE AGAIN THANKS STUART
Would just let to say thanks to john for getting two shimano reels service and fit at a reasonable costs and i will recommend you to anyone at what reels repaired or serviced once again many thanks for prompt service and delivery
Would just let to say thanks to john for getting two shimano reels service and fit at a reasonable costs and i will recommend you to anyone at what reels repaired or serviced once again many thanks for prompt service and delivery
Thank you very much John for your efficient, professional, prompt and economical work, real value! You remembered when I would be returning from holiday and returned my salmon fly reel that day fully serviced and ready for use. Again many thanks
John provided a very professional service when he repaired and serviced my Okuma Max 40 reel. He provided me with some very detailed and informative information on the reel and returned it to me fully functional in a short time span. I was very impressed and would recommend his services to anybody considering using his company.
Thank you John for the repairs to my centrepin reel .A great job done with very little cost and promped return .thank you very much and keep the good work up Nicky Brooks Oxford
John fixed my favorite big pit reel, when no tackle shops wanted to know. Fast efficient service and a guality repair, cheers John.
John fixed my favorite big pit reel, when no tackle shops wanted to know. Fast efficient service and a guality repair, cheers John.
John serviced and repaired my Daiwa Shinobi when other reel specialists flat out refused to even look at the job. He's given a new lease of life to the reel that brought in my very first pike and was worth more to me than any rrp sticker would suggest. Very quick turnaround, faultless service and very competitively priced; I will be a repeat customer of Reel Value whenever I need my reels servicing or repairing. Thanks for doing a cracking job John. Much appreciated.
Thanks so much for fixing my Okuma reel John. Its been lying dormant for a few years. Now ready to catch some more monsters! The reel came back very clean, much smoother and working! fantastic. At a superb price. I will definitely use you again. Thanks
just got my shimano 10000xte s back from John, smooth as silk and spotless, great job, fantastic price, definately recomend.
I would just like to say how pleased i am with the service from Reel Value , John came to my rescue with a new Spring and Cerclip for my Okuma Sheffield , The communications where brilliant I was emailed straight away with the price i payed by pay pal so this was a very easy transaction, Thanks Again, Chris Lythe.
Recommended by my local tackle shop in Caernarfon, North Wales. Excellent service and communication. Kept in touch through email throughout repair. Turaround time was 5 days. Would definately use again.
Recommended by my local tackle shop in Caernarfon, North Wales. Excellent serviceand communication. Kept in touch through email throughout repair. Turnaround time was 5 days. Would definately use again