Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Consistently fast, attractively priced and expertly performed service of my Okuma (Andros, BTL915 & Solterra) and Abu (5500 & 6500 2-speed) reels

A perfectionist who won't give up until he has fixed whatever problem you may have
John's services are amazing quality at the best,fast and efficient top job.
Had a bad problem with my prologic wusb receiver and was told to contact John at reel value, best move ever. This man brought my receiver back from the brink. This man is amazing. Thank you....
I had a nearly new Daiwa 2508Tdx go horrible on me . An annoying click and wobble . I was looking for someone to sort it for me and I have to admit when I read these references I was a bit sceptical . Are they from relatives or friends ? I have never been to Rotherham , but my Tdx has , and I have to say the service was as good as these references say . The speed , cost and quality of the repair was unbelievable ! My reel is back , exactly as it came out of the box when new and ridiculously cheap . I spoke with John a couple of times , you wont meet a more genuine bloke . Very knowledgeable about reels , and when I suggested I pay more than the bill , he wasn't having it at all .All my reels will be going to Reel Value from now on !!! Thanks again John .
John was recommended to me by another reel repair company who were unable to repair my Okuma Magnetix Reel. As a first time customer the service from John has been beyond exceptional. John is a rare find, dedicated, passionate honest and highly professional. He fixed my reel in just a few days for a price that was incredibly reasonable. I asked him to put another £5 on the bill as I wanted to buy him a beer, but he refused !. The metal foot of my reel had snapped off and I was about to put it in the skip. John managed to re-rivet it back to the body and also completely cleaned up and serviced the reel for an incredibly reasonable price. I can highly recommend this company !!
This is the second time I've used the services of John and I was so impressed the first time I had no hesitation sending my 3 Shimano 8000 for a service. They were returned within 10 days running smooth as silk and looking like new. John offers a fantastic service at a very reasonable price. I would recommend John to all my fishing friends, knowing they would be as pleased with the service as I am. Keep up the good work John.
Terry Keard...kent.
Have used John`s services on several occasions for my Loop fly reels.
Brilliant work ,effficient,fast and very cheap. Couldn`t ask for more.
Sent 2 Abu 7000, 1 Diawa SLOSH and a Fin Nor Marquessa 30 to John for service/repair and what a great job John made of them. This is the first time that I have used John and will definitely be using him for all my future reel servicing. He returned all 4 of my reels back to me within 2 weeks at a cost that is second to none. All that is left to said is thank you John, I look forward to using your services again.
WOW !!!.....I ordered 2 spools from john yesterday at 11.15am. They arrived this morning at 9.15 registered post. 22 hrs door to door. Absolutely brilliant service, and John is so easy to deal with. A real pleasure doing business with Reel Value. Thanks John.
John has just serviced 2 of my shimano reels. What a brilliant job he's done both reels look and work as if they are brand new and at a price you cant believe. Thanks John keep up the good work and I will spread the word.
John's done my shimano tekota's again (3rd time) keeping them going for another boat season.They get really hammered but he keeps them working when I thought they were dead and gone. Great work John.
Sent 3 fox reels to be service/ cleaned came back like new well impressed with the service . Very reasonable priced . Recommend John highly
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Sent my Abu baitcaster back and the service from John was perfect! Quickly dealt with and sent back securely. Excellent service all round
Have to say john offers great value for money he serviced my okuma andros 2 speed we had one issue after the service regarding the 2 speed shift button etc but john sorted this out with great efficiency
Top guy would highly recommend
John is a top guy he serviced my okuma andros 2 speed reel in super quick time would highly recommend him
We had one issue with 2 speed button but he sorted it out and got me up and running all in the space of 1 week
This is the second occasion I`ve used John services.....
Last week I contacted John regarding the possibility of obtaining some spare spools for my Okuma Trio 30. Not only did John advise of an alternative Okuma spool which has the same attributes, he also advised me it was cheaper, a lot cheaper... To say I was surprised by the honesty of the man, was an understatement. He could have easily sold me the "original Trio 30 spool" and made money, but in advising me, he lost money a lot of money...I ordered six which came in a few days....Perfect....
John will always be my first port of call...many thanks John....

The second time I have used John's service - Two rather battered bait-casters serviced and returned without issue. His communications and personal touch are what makes REEL VALUE special, coupled with his knowledge, experience and competitive pricing this makes REEL VALUE very different from other servicing outfits which is why I will be sending two more reels out shortly!

An absolutely delightful buying experience.....from a delighted customer.
Thanks John
came across reel value on line , after my attempt of striping my multiplier reel , sent it of to john in million bits and just got it back this morning all reassembled and feeling great , very fast turn around in getting reel back to me, johns knowledge not just in fixing reels but the history of the make is second to none ,this was my 1st time searching for somewhere to send reel of to be fixed and will not need to search ever again , as reel value is real value and have an other reel will be getting packed up to be sent of to john to be sorted out A+++++
Now this is the third time i have used Johns services one reel serviced as good as new the other reel not been used for 17 years is now like a brand new reel both reels where returned back to me within a week and like new while i was there i brought two new rods and a new reel for a fraction of the cost of the shop all i can say see john first before you think of buying a new rod or reel
regards Neil
An absolute top service from a wonderful bloke, so helpful and at such a reasonable price. Had my reel back in no time at all. And it feels lethal now ha ha. Will be using john again and would highly recommend him to anyone.
Just had my Abu Garcia Revo serviced and reassembled (after my failed attempt). Serviced and sent back on the same day Reel Value received it. Very friendly and fast service with a very competitive price!
Just had my Okuma Clarion reel returned fully repaired and functional. Posted Friday, Delivered Tuesday. What excellent Service. It is very rare to find such an honest and professional person these days, but John is such a person, who delivers what he promises at very reasonable prices. I have no hesitation is recommending John's services to anyone.
Great service and a good price. Okuma Magnetix MG-20LS repaired and serviced. Sent 20 Jan, back 25 Jan including a weekend!! If ever I need a reel repair or service, I'll be sending it here.
Outstanding customer service,and a really nice person to deal with.Avet reel repaired and returned within 3 days at a great price.Would highly recommend this firm
Sent an Avet reel for new bearings and service,Posted Wednesday was back Saturday .Great job and don't know how he does it for the price.Would definitely recommend this guy to anyone who wants fast friendly service +++++
Good service, good prices and a great guy to deal with. I have recommended John to a number of people at the club and have pinned one of his brochures up in the lodge. For reel service and repairs it's the only place to go.
Contacted John a couple of month after buying a pair of Okuma reels which are fantastic I couldn't find any spare spools so I contacted John who bent over backwards to help me out and supplied me with a set at a fantastic price and didn't charge much for recorded delivery which was very quick THANKYOU JOHN
Only reason I used John was he was recommended,next time I use him it'll be because of the attention he paid,the price he charged,the time it took and the all round nice guy that he is! He'll be getting busier as he's being well praised and recommended to a large amount of anglers up here in the highlands!!
I had a Hardy Marquis fly reel with a broken drag knob. I have tried to get help from Hardy/Grey/Abu Garcia customer support for over a year without luck!! Then I found John's site and he sorted me out within a few days. I can really recommend doing business with John.
Just got back my referb Allcock Aerial which was in a real state when I sent it up to John,s . got it back today only been away a few days, its almost new! Thanks John good price good service. Gordie Pearson, Chatham Kent.
WOW what a service
John is a legend the turn around and honesty is second to none
My senzora alarms and reciever all fixed and sent back before I could email john to check he had received them
This is the best value and service I've had in a long while
Even the after care is spot on
Once again a big thank you to john and the team at reel value
James griffin
Such a nice company to work with! Most genuine person on the web! 100% recommend purchasing from here as it's reliable and friendly!
After a slight mishap after some poor decision making which resulted in me getting rather too intimate with the lake, John has done a brilliant job supplying a new alarm handset for me after the old one got water logged! Saved me having to buy an entire alarm set. Thanks!
Faulty Prologic receiver was well knackered . John supplied a good serviced used one at a very good price . Great to see a quality service with good old fashioned prices .
John is a breath of fresh air, and certainly knows about customer care! I broke the handle of my okuma reel and after numerous attempts to obtain a replacement drew a blank. Trolling the Internet I found this site, ''reel value'' and made contact with John. I explained my problem and straight away he knew exactly what replacement part was required, the price including postage was extremely reasonable and received it next day, boom! Job done. Fitted and working like it should, one happy angler.
I found John pleasant and easy to talk to and he is well knowledgeable in his field.I will have no hesitation in using his services again. A pleasure to do business with.
Thanks for all your help John.
John was an absolute god send. I lost a handle screw cap to my reel and needed it in a hurry. We made contact and he was able to help me measure my reel to get the correct part. It was delivered within 48 hours of the request and i cannot praise him enough for his professionalism, customer service and telephone manner. I own quite a few reels and his customer service was the best I have ever received. I will in future deal with him other than a well known reel service centre in Wales who frankly were not upto the task. Well done Sir you get a gold star!!!
thanks once again john for the service on the diawa tournaments and the quick turn around.Regards Paul
So pleased, sent two reels that I thought we ready for the scrap heap (saltist 50 & ambassador 7000I) and got them back in perfect working order. Sent on a Friday morning and back with me the following Wednesday with a phone call from John on the Sunday in between to tell me they were done and being posted. Excellent service!! Excellent price. Many thanks, will be recommending to all!
I sent four Penn multipliers to be serviced, sent on a Wednesday and had them back on the following Monday, all in a much better state than sent in. The reels are all working properly now and everything completed as expected. Thank you!
Broke my top buckle on my salopettes emailed John he found the part I needed and sent it to me straight away . Great to deal with very easy
I had an okuma trio 80
Which had been dropped damaging a lot of the front end.sent it of to John and 3 days later received it back in full working order.fantastic job thanks John.
A hand-me-down reel is special, a Mitchell 300S is very special!
John has repaired mine back to fully working order so that it lives, breathes and fishes again.
My Grandad fished this reel, taught me to fish with this reel and a Shakespeare Standard!
The best,
So many thanks to Reel Value, fantastic job!
hi just had 6 x big pits, 1 x 4500 GT Baitrunner and 1 x Daiwa emblem-s serviced by john ,well pleased with the results and the quick turnaround . 8 days from the day i sent them and recieved back. will definately recommend him to my mates
big thanks to John for sorting my prologic alarms
i took two Okuma reels in one for repair and service the other one just for service i dropped them of in person on the Saturday morning i then received a phone at 08.30 am on the Monday morning both reels repaired and serviced i was more then happy with the service and cost i would recommend John to all my friends and any one else that would need his services once again thank you for the very prompt service for my reels Neil
Thanks for all your help in getting the right handles for my
Aventa center pin looks and feels great again cheers John 😊😊
What can I say about john except what a guy, the reel is an old mitchell 440A and now its like when I first bought it. Can't thank him enough.Cheers John
Thanks John for putting yourself out for such a small order. I would recommend John to anyone wanting anything to do with reels.