Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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John thank you for your quick , friendly and very reasonable charges. I actually thought and had been told by another Shimano servicing outfit my reel was dead but you proved them wrong . Thank you. I will be sending more unloved reels soon. Happy Christmas and more success in the new year
Thank you to John for helping me with my order. Incredibly fast delivery all the way to Toronto Canada. Amazing level of service and a pleasure to deal with. Looking forward to my next purchase with Reel Value. Thanks Again,
Thanks Reel Value, your value in this circumstance has been REEL! sorry, couldn't resist, thanks again!
just like to say many thanks to john for a great job done servicing my 3 shimano longcasts,very thorough and knowledgable chap,i will definitely use his services again.Top bloke.
Just want to say a massive thankyou to John for getting an extremely difficult part to source for my okuma big pits !! Your service was great and the reels are in perfect working order !! Definitely be recommending too all my fishing friends !! Thanks again James
John, Recieved my Fox Stratos Reels back yesterday after repair and service. Would just like to thank you for the excellent service and first class communication throughout. Will certainly use you again and will be recommending you to others. Many thanks
Amazing service, thank you ... The Reel was overhauled and returned quickly; very good price and excellent communication. Would highly recommend this Site to anyone thinking of using it.
john would like to thank you for a speedy and brilliant service and repairs to both my shakespeare reels they have come bk to me in better condition than i sent them, i have put yr address over my tackle shop near me, i would definitely recommend you to all of my friends for an incredible service at low cost thanks john p
John, Very many thanks for the work carried out on my old centerpin, it now run's like a new reel. Your service was prompt and very cost effective. I will be telling the members of our angling club what a very good service you offer. Cheers Roger
I lent my faithful mackerel-basher rod and reel to a family member who returned it with a smashed front drag knob. This would normally mean binning the reel, due to its age. However I sent half the broken bit to John who managed to find a replacement and get it back to me. All without charge! I now know who will be doing my servicing and repairs from now on.
John is a 'reel' legend. I sent him a box of parts from my attempt at servicing my reel, within 48 hours it was back like new. As well as a fast and very well priced John has given me a lot of very helpful advice. I would thoroughly recommend this service to everybody. At the low prices it's worth having your reel serviced annually for complete piece of mind. Will Clarke (competent reel dismantler)
I sent John a tournament 5000t that was in such a state that the handle would hardly turn and it was completely unusable, when i got it back after a few days and it was as if it was a brand new reel! I couldn't believe it was the same one! I cant thank and rate John highly enough! He did a fantastic job with brilliant communication all the way and excellent value! I will definatly be using him again.
Sent John a tournament 5000t that was in such a bad state the handle would hardly turn and it was completely unusable. When John sent it back to me it looked like a brand new reel! I couldn't believe that it was the same one! I cant thank him and rate him highly enough! Brilliant communication and excellent value for money, I will definatly be using him again.
You were right,it did indeed shine. Thanks for putting in the effort. Alan
Sent John my battered baitrunners which have served well but been neglected over 20 years and within a week they back looking like new. Top service and top communication from John Customer service at its best
Great friendly service and fast turnaround. Good value for money. Will be sending my other reels for service to John and recommending him to friends. Don't hesitate to use him.
A brilliant and friendly service. Can't fault the work done on my Fox Stratos and Shimano Navi reels. Thank you for your expertise!
An excellent and friendly service with a fast turnaround. Brilliant work on my Shimano Navi and Fox Stratos fixed spool reels. Thank you for your expertise!
Thanks to John my shimano biomaster is now working again, The parts arrived to me quickly at very competitive prices. John Wordsworth great man,great character. Lucian from Romania
John, thank you for an exercise service job on my 2 Shimano TLD reels. They needed your tender loving care. Will be using you again!
John, thank you for an exercise service job on my 2 Shimano TLD reels. They needed your tender loving care. Will be using you again!
I normally service my own reels but this pair of Penn Internationals had me beat. A quick Google and John's website came up. After an exchange of emails, followed my some of John's magic they came back running like new. Considering the labour charge and quick return, I know who will be looking after ALL my reels in the future !
Superb service. My Fox Stratos FS 10000 reels had been abused somewhat by their previous owner but now thanks to John they are working like new. Excellent communication throughout and all at a price that didn't break the bank. I will be recommending 'Reel Value' to all my fishing buddies and will certainly be using him myself in the future.
thanks for your excellent service john.brillant repair job on my shimano
Thanks very much John. Excellent job done on my shakespeare reel Andrew
I am realy chuffed with this man. His skill at repairing fishing reels, is phenominal. Ive had 3done up to now , all absoloutely brilliant Archie P
John is a REEL genius at fixing reels at very low cost. He has recently fixed my wife's sentimentally valued twenty year old Shakespeare not only cheaply but also speedily.. Well done!
Had a spring come lose inside a reel and tried to fix myself,,,Bad move.So I sent it with another to John to fix and service..Result.Spinning like new and so cheap.Those Barbel aint gona stand a chance.
Had a spring come lose inside a reel and tried to fix myself,,,Bad move.So I sent it with another to John to fix and service..Result.Spinning like new and so cheap.Those Barbel aint gona stand a chance.
Hi John, Great service! Thanks for sending me a a spare part,for one of my shimano baitrunnners. Take care from Holland.
Very helpful and efficient service and quick,safe delivery
just like to say this man is the tops im a fishing guide in spain on the river ebro my reels get abused in the past the quotes i had to repair them were more than to buy new ones but now i found this man cant praise him enough please try him hes like no one u have dealt with before many many thanks chris
John revived my reel a few months ago and its going like a good un, had scores of fish without any problems at all.Will be linking him in to our club website.Thanks again.
Thanks John for your work on my old Fox Stratus bait runners. They were bought on ebay in an auction with some other rods and they were not up to much. They are now back on the bank working like a dream. From start to finish you provided an excellent service with advice, instruction, photo's of what you are doing and all at a very competitive price and with a quick turn around. Thanks again...
Thanks for the fantastic service John. I contacted John to ask for advice for the repair of two fox stratus I bought from eBay. John provided fantastic advice, followed by an excellent service for which was reasonably priced with a quick turn around. John talked me through the work and sent pictures of the work he was doing from start to finish and I can highly recommend him to anyone thinking of using reelvalue.... Thanks again.... I am sure we will be speaking again soon for more repairs..
Excellent service..very polite and friendly exchange of e mails led to a quick repair job. Well done.
I emailed John with an enquiry about new stainless steel bearings for two Shimano TLD 2000 reels, he was quick to reply and once I emailed him the bearings dimensions and quantity john came back with a very good price, delivery was quick. My reels are now running beautifully, john also provided advice on how I should look after the bearings – A fast friendly and helpful service. Highly recommended.
Hi, just received my order. It was sent by registered post, well packed and just what was ordered. Excellant service, would have no hesitation in using again
Many thanks fishermanjohn for your help in sorting out my Okuma Classic reel. John
Had a Shimano 5000 that wouldnt wind, John new the problem prior to seeing the reel and was able to offer a firm quote with / without new parts before shipping. Both prices were more competitive than other viable options. Reel was fixed in no time and returned with communication being spot on as well. It should also be noted that the reel was fixed without the need for the new parts (not that i would have known) confirming John's honesty. Needless to say I will definetly use Reel Value for any similar requirements and have no hesitation in recommending him to my friends
John was extremely helpful and very cost effective. I had a 24-year old fishing reel that had not been used for 14-years. Upon it's recent outing, a screw came loose and I lose the line guide roller and screw. After contacting various people, including Dawia themselves, John managed to source me a near identical component and screw to get my old but very reliable reel back into the game. Communications and prices, and John's offer to resolve the issue in-house was fantastic! I can't recommend him enough. Cheers John. Regards Stuart
Absolutely brilliant service. John fixed my fox stratos reel as the bait runner adjustment had broke. John sent pictures showing the damage, sourced the parts and got the reel to full working order. John kept me updates with what was happening. Most definitely will be using John to service my other reels in the short future! Thank you John
John has brought my prized shimano tekota back to life, when others couldn't. Great details and even pics of work carried out and notification of receipt and repair.Quality service.
Found John by chance on the net when my baitrunner reel decided to go "kaput" and I opened it up myself to try and fix. The rest is history with springs and all manner of internal workings laying on my desk. Emailed John who responded very quickly, posted the useless baitrunner and he has done the job. i will definitely recommend this man to anyone. He is a dying breed of good old British service.
I discovered John's website on Ebay recently when I purchased a Penn Eclipse fixed spool reel which turned up promptly and has constantly been in use since. Last week I revisited the website to find out what else John was marketing and discovered a variety of Braided HMPE (Dyneema/Spectra) line in the strengths and lengths I was looking for. I placed an order directly with John and was delighted with both the prices and service (overnight). When the need arises I will most definitely be returning for more tackle.I Iive in a sea fishing community ( Rye Harbour, East Sussex) and will certainly be recommending "Reel Value" to my fishing friends
Thank you John for keeping my oldest Penn reel going longer than the two spare reels I have bought since! It is really good to deal with someone who actually wants to help, keep up the good work!
Just repaired my Avet reel-now working perfectly-a very efficient and prompt service along with some good advice-thoroughly recommend.
Excellent service from John in sourcing difficult to find part for Okuma reel.
Fantastic service from John on a rod ring repair. Excellent communication and a very fine job. Highly recommended. Thanks.