Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Had a Shimano 5000 that wouldnt wind, John new the problem prior to seeing the reel and was able to offer a firm quote with / without new parts before shipping. Both prices were more competitive than other viable options. Reel was fixed in no time and returned with communication being spot on as well. It should also be noted that the reel was fixed without the need for the new parts (not that i would have known) confirming John's honesty. Needless to say I will definetly use Reel Value for any similar requirements and have no hesitation in recommending him to my friends
John was extremely helpful and very cost effective. I had a 24-year old fishing reel that had not been used for 14-years. Upon it's recent outing, a screw came loose and I lose the line guide roller and screw. After contacting various people, including Dawia themselves, John managed to source me a near identical component and screw to get my old but very reliable reel back into the game. Communications and prices, and John's offer to resolve the issue in-house was fantastic! I can't recommend him enough. Cheers John. Regards Stuart
Absolutely brilliant service. John fixed my fox stratos reel as the bait runner adjustment had broke. John sent pictures showing the damage, sourced the parts and got the reel to full working order. John kept me updates with what was happening. Most definitely will be using John to service my other reels in the short future! Thank you John
John has brought my prized shimano tekota back to life, when others couldn't. Great details and even pics of work carried out and notification of receipt and repair.Quality service.
Found John by chance on the net when my baitrunner reel decided to go "kaput" and I opened it up myself to try and fix. The rest is history with springs and all manner of internal workings laying on my desk. Emailed John who responded very quickly, posted the useless baitrunner and he has done the job. i will definitely recommend this man to anyone. He is a dying breed of good old British service.
I discovered John's website on Ebay recently when I purchased a Penn Eclipse fixed spool reel which turned up promptly and has constantly been in use since. Last week I revisited the website to find out what else John was marketing and discovered a variety of Braided HMPE (Dyneema/Spectra) line in the strengths and lengths I was looking for. I placed an order directly with John and was delighted with both the prices and service (overnight). When the need arises I will most definitely be returning for more tackle.I Iive in a sea fishing community ( Rye Harbour, East Sussex) and will certainly be recommending "Reel Value" to my fishing friends
Thank you John for keeping my oldest Penn reel going longer than the two spare reels I have bought since! It is really good to deal with someone who actually wants to help, keep up the good work!
Just repaired my Avet reel-now working perfectly-a very efficient and prompt service along with some good advice-thoroughly recommend.
Excellent service from John in sourcing difficult to find part for Okuma reel.
Fantastic service from John on a rod ring repair. Excellent communication and a very fine job. Highly recommended. Thanks.
WHAT A BRILLIANT GUY JOHN IS I WANTED SOME BEARINGS FOR A REEL AND DIDN'T KNOW HOW TO GO ABOUT IT. I EMAILED JOHN WHO WITH IN MINUETS GOT BACK TO ME AND TOLD ME HOW TO MEASSURE FOR THE BEARINGS I NEEDED I EMAILED JOHN BACK AND A FEW MOMENTS LATER JOHN EMAILED BACK WITH THE BEARING NUMBER AND PRICE I AGREED AND THEY WERE POSTED THE NEXT DAY ONE MORE THING I MUST ADD THIS WAS AROUND 9PM IF THATS NOT SERVICE I DON'T KNOW WHAT IS. THANKS AGAIN JOHN THE PRICE THE SERVICE AND ATER SERVICE ABSOLUTELY FAULTLESS WOULD'NT HAVE A PROBLEM RECOMENDING JOHN TO ANYONE 100%-
Great service, quick turn around time and was kept updated on progress and level of work required. Excellent value and would highly recommend
Excellent John thanks for the patients and waiting for the money.will use this service again and make recomendations to friends to use your services, once again great service
John was fantastic with his customer service skills and the service he provided. Value was second too none, I would reccommend ReelValue too all anglers new and old Many Thanks for your time and help
Brilliant service! I would recommend to anyone.
Fishing from a kayak at sea is tough on reels, even if they claim to be saltwater resistant. Rather than spend fortunes on big name reels, I now use a GE3000 on my light spinning rod and a GE6000 on my 8-14lb boat road. Both promptly supplied by John at a fraction of the price for a brand name, in fact the braid probably cost more than the reels.
Fishing from a kayak at sea is tough on reels, even if they claim to be saltwater resistant. Rather than spend fortunes on big name reels, I now use a GE3000 on my light spinning rod and a GE6000 on my 8-14lb boat road. Both promptly supplied by John at a fraction of the price for a brand name, in fact the braid probably cost more than the reels.
Service, there are really him: prompt, friendly, reliable and great in execution. thank you very much, from Germany.
Just had great support from John helping me find the idea reel for my needs, I shall certainly be looking to use him again.
fantastic service!Penn 525 superman serviced day of arrival,I had it back 2 days later.Great job and great price.Highly,highly recommended.Reel as good as new now.
Another great job on a 501!!
Had a problem with my Penn reel, Solved and returned within a week. Thank you John
I recently sent an Okuma Sea Ray reel in for servicing. I received a great service from John, with regular updates, and a fast efficient service. I would recommend John for future services.
I went looking for advice on reels which i got, i then went looking for advice on beach casters which i got, i then went searching in Johns labyrinth of tackle and what did we find.... my perfect two rod quiver and very very competitively priced reels to boot. In fact the whole deal was totally exceptional and i can not rate johns service highly enough. he will look after you for sure, he has a life long customer in me that is for sure.
About time I got some reels serviced and this was the place to go. Cheap, reliable and friendly.
super service and kept me informed at every stage price was unbelievably cheap too
Very helpful, and amazingly quick turnaround. My sad old reel is as good as new again. What a find! Many thanks, Keith Reynolds
Excellent service;my reel lives!Many thanks.
Excellent service, friendly and helpful commun ication, fast turn round of reels sent for maintenance. Thank you, a service worth recommending to friends!
First class service,exactly what I wanted,quick delivery,highly recommend to anybody
Thanks John for the excellent service and repair of my reel. I was quoted 3 times as much by other people for the repair. My rods will be with you soon for the new corks. Cant recommend enough Thanks David
a second batch of abused reels given the kiss of life. They are now too good for me to use!
I would happily recommend to any fisherman if they are looking to get their reels serviced professionally, effeciently and at a very reasonable price then use John! I had four reels serviced and received great advice and service throughout and with a quick turnaround. Will definately be using again!
The service and the communication was second to none. anyone who needs a reel serviced should use this man. many thanks
John has been very accomodating with his help to fix one of my favourite reels. I am really pleased with the work and the value it represents. He was in touch as soon as I emailed him and discussed all the work needed. Really great customer service, I will be sending more reels his way regularly. many thanks again
firstly i would like to a big thank you to john !! my abu reel was in a bit of a state never cleaned and for the time i had it never serviced john striped it and has told me how to clean it after use, Also he has advised me my line on the reel was to big and to use a tapered leader, Me been new to fishing all this advise can only help me along many thanks and would recommend every fisherman/women to use john for his professional service Richard Bain
What a gem of a find the reel value site was to me ..i had a broken spindle in the handle of a mitchell avocet gold III reel that John replaced with a double handled one that will do a fantastic job for me now I am very pleased with the expertise that he shared with me in his excellent communications Thank you very much John a great job done I will be recommending you to all fishermen that i meet from now .. Best wishes to you always and thanks again
first class service.very helpful you don't need more. it's good to find a service you can rely on.gerry mcrobie
got the old ladys reel back yesterday sat ,after a few days and shes over the moon as she could not find anyone to repair it . thanks john job well done,regards mark
Just got my pair of 525 mags back from John they're like new , it's nice to find someone who treats you like a friend and to get a real personal treatment thanks John I've recommended you to all of my mates
Thankyou John for a great job on all the reels I sent you recently. They have all come back looking and feeling like new and your communication was first class. Highly recommended, John is that rarest of creatures, the best and the cheapest. Don't waste your time going elsewhere
Brilliant and quick service. I never realised how much abuse my reels had put up with over the years. Am now going to send John the REALLY bad ones and am even tempted tempted to send myself to him for a good service!
My comments are a bit behind as I have been on holiday to Kenya. Well done John, great service. I sent my reels to you along with my friends John Tait. who has made recent comments. I will not hesitate to recommend or use your service again. Thank you.
Thanks John, appreciate supply of new handle for my Penn International 975LD by return of post. Excellent prompt service
great service , good value and very efficient , .. thanks john
Reels have returned looking and feeling like new,excellent service and good communication with a personal touch, will highly recommend fishermanjohn and reelvalue.co.uk to fellow fishermen.
Great value and good service, fast, economical and well made kit. Look forward to a new fly fishing season with good equipment
Fantastic service i sent 2 reels to john and they came back to me like new really pleased with service thanks john
Very fast & Efficient service, John is extremely helpful, managed to fix a classic Reel even though parts are now obsolete! 10/10 Best regards Keith
I found a reel in a old garage and needed help to identify and estimate the age and value of it.To my amazement- what a great experience this was to deal with you John!The feedbacks on the mails were excellent and fast.You'll be my no 1reference to any one any where in the world! Regards Michiel South Africa