Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Incredible breadth of knowledge and an honourable and decent man. John has been incredibly helpful with a reel which means a lot to me, thanks John, next reel on its way to you soon!
John, first class service! You took my poorly maintained Revo S and brought it back to life. Now it’s just like new. Can’t thank you enough.
I’ll be recommending you to all of my fishing buddies 5*****
I was at a loss with my fox warrior 2 size 1000 reel, after losing my drag adjuster in heavy current in my local river, I was struggling sourcing a part. I then found reelvalue online and after reading reviews and contacting John via email, he was quick to respond with a solution. I sent the reel off with little hesitation. After a few weeks and through sheer determination John had managed to grind down another drag knob to fit the spool. A neat job. Very pleased with both the reel and John’s customer service. Would highly recommend to any angler.
Thanks john top man, A helpful, friendly, efficient service from John. Really helped me out with my alarms and reciver. Highly recommend 5*

All the bestt
John has taken a very sick Fox Stratos FS7000E. The freespool tensioner had jammed completely. John has repaired it and turned it into a brand new reel. I can’t thank him enough.
Had a problem with a LNT Reel the springs had gone, John sorted and got replacement parts for the discontinued reel £25 pounds including postage a two courtesy phone calls al within a week.

If only service was this good everywhere, the country wouldn't be in the state it is in.

Very pleased, may thanks!
Afternoon John, what can I say !! The Stanton is absolutely superb, the change you made to it is beyond words to describe ,I new you were good but had forgotten just HOW good ,this together with your brilliantly fast turnaround and very moderate pricing make this perfect Thanks and all best wishes ,David
John repaired my Okuma trio reel and had it back to me in a week at a very reasonable price. Will be recommending John to my angling friends
Re daiwa 120M
Superb service and fast turn round.
Excellent communication.
Gave new life to an old favourite. Will be the first stop for any future work.
West Yorkshire
Uk
Sent my three basia's for a service and had them back after just 7 days, spot on job very happy at a great price. Thanks
Sent John my 45 year old Daiwa SS3000 spinning reel. He did a full service and made me a new bail spring. The reel now runs like new and the bail works perfectly. Fast turnaround and incredibly reasonable price. I will definitely be getting John's help again in the future, highly recommended, I cannot thank him enough.
I sent john one of my okuma 6000 inception reels to see if he could find me a replacement drag knob and spool. I had originally spoken to him and he hadnt got any spare parts for this newish model range, none of the older model spares fitted but he quickly ordered genuine parts which was all quickly despatched back to me in double quick time.
But in addition to this while speaking to john i found out he also offers a reel servicing service which ment i could ask him to check out the anti reverse which was not working for some reason, what can i say except what an excellent service he offers and i now have my reel back in full working order.
As i said to john ! Please pardon the pun really good value 👍🏻
I sent John my alarms and receiver as the receiver wasnt working so i sent them to him and he had fixed them in no time. Great communication very polite, great pricing and fast postage. I would recommend John to anyone.
Sent John my 27 year old Abu spinning reel it had a couple problems didn't have much hope for it! But even considering the current situation John was on the phone to me in a couple days explaining what he had done. And giving me an extremely low price, and my reel was home within a week. Great service highly recommend
I was put in touch with John when I needed a repair to a broken Prologic bite alarm. I sent all 3 alarms and receiver to him, and they were returned within the week fully repaired and checked out. It's great to talk about great service and advice from someone who obviously knows his job. The cost was surprisingly attractive, and he even replaced some missing knurled locking rings free of charge! He was a delight to deal with, and I can heartily recommend his work. He will definitely be servicing my reels next. Thanks John, it's been a pleasure 👍
I have just received my multiplier reels and my Shimano bait runner reel back from John, I have to say the quality of the workmanship is second to non, the reels work just like new which is amazing considering the state they were when I sent them.
Cheers John and thank you for the wonderful service .
Roy Varney
Excellent service all round and very quick turn around, my reels feel like new. Thank you
Brought an Okuma Airframe AF7/9 reel through John's eBay selling page and I could believe how quickly the item got dispatched, order late Friday evening and received the item through the post on Monday, also communication between myself and John was second to none I asked a question regarding spare spools but he didn't have any in but he said that he would keep in contact with me regards when he is able to get some in for me.

I'm also pretty impressed by the way that when I brought the reel that I chose I was expecting to pay postage on the item but there wasn't any postage to pay.

If someone asked me if I going to buy from the same supplier again the answer would most definitely be yes I would due to the speed of not only delivery of the item but the customer service, I received with a query that I had

5* for dispatch
5* for value for money
5* for customer service

Thanks again John
This was the first time I used John's services at reel value when searching for my hard to find (in this country) Okuma reel parts. The parts were ordered over the phone and arrived the next day by recorded delivery. I would certainly have no hesitation in recommending and using reel value again. Tight Lines. Colin.
A helpful, friendly, efficient and inexpensive service from John. My Okuma centrepin is just like new again.
Absolutely faultless service, John is very knowledgeable and friendly to deal with. He was able to fix my wychwood bait runner reel and return it to me in great working condition in just a few days and at a very reasonable price. Would happily use again for any issues in the future! 👍🏻
I sent two more saltist black n gold 20s reels to John for a service ...as always a brilliant turn around time with great communication...I for one will not use anyone else to service my reels ..highly recommended .👍🎣
Very quickly found and fixed issue with reel, great service
Excellent service and communications - refurbished some old reels and have helped bring back fishing memories from the 1970s with my Dad. Thanks a lot and John's services are very much recommended.
John quickly identified the problem on my Abu 6500 C3 anti-reverse and had it sorted and returned to me within the week. Great value and excellent customer service. Would highly recommend Reel Value.
John repaired my damaged spool and supplied 2 additional spools. Excellent service and definitely recommend him
Great service trying and finding me 4 spare spools for my Okuma reels. All sorted now and previously sending spare spools for a Shakespeare reel excellent customer service and good prices many thanks.
Brilliant service and communication my prologic receiver packed up but the problem was quickly diagnosed by John and problem sorted. Good value for money and quich turnaround. Would recommend.
Great service, great value and quick too. Very pleased with my reel working well again.
Fantastic service. Sent my three Daiwa Emblem reels for a well needed service. John kept me informed throughout the process and turned the reels round really quickly. Got them back now and running super smooth and looking good. Highly recommended. Great service at a great price.
Ordered a Progic thermo suit from Reel Value. Hard to find in UK as wanted a green one but really pleased with the service from RV. Product is great and price was best in country.
John did a really good job repairing my two much-used and much-loved Mitchell reels and at a very reasonable price. I will certainly call on his services again.
Absolutely brilliant service from start to finish! Fantastic turn around time ! Great communication. I had a black n gold saltist reel serviced with new bearings inserted... great price too ... will 100% be using Johns services again ! 👍
I found John after a reccomendation from prologic. One alarms from a set would not pair with receiver and without proof of purchase i had no warranty. They reccomended him as a repair option. Glad to say i took it up and no fuss or faff job done, well packaged, good price, quick turnaround.
Sent John my Shimano Twin Power with a suspected line roller issue. He rifler filed it for me and sent it back at no charge! Amazing. Very grateful and will certainly be using him for all my reel repairs and servicing in the future. Many, many thanks. Mark
Great service reels like new very fast and john give me great advice on my bait caster will be sending more reels over soon thanks again john cheers james
don't hesitate sending your reels to this man absolutely outstanding nuff said
Absolutely fantastic services, got passed Johns details by a bite alarm manufacturer and he did everything he could to help right from the start. He managed to source the parts I required and kept in excellent communication throughout. He also found me the best postage deal possible so the price was even smaller than originally stated.
Excellent service and I would definitely recommend him to anybody!!!
Sent my old centrepin reel to John
Who within a week had serviced repaired and had it back to me
Spins better now in fact had to check to make sure it was same reel can't wait to use it
Thanks reel value be using you again
I bought a set of pro logic bite alarms off ebay from John and one of them went wrong,without a quibble John took them back and fixed the alarm really quickly what a top man,cheers John.
For newcomers, I have sent reels to John for several months now and he has done an excellent job repairing my assorted woes,at a perfectly reasonable price, with no charge when nothing actually needed doing (ie my own incompetence).
I pay by credit card over the phone and it is always a pleasure to have a chat with him. There is no question that he knows his business. No difficulty whatsoever recommending him, and even if you have a (rare as hens teeth) local shop that can do repairs, it is really easy to keep the box and send it back next time I have a problem by post (UK about £4 for a standard reel in a box).
Thanks John and keep up the good work!
Stuart
What a fantastic service John provides, ultra speedy repair of the ratchet spring on my Centre pin and a service, outstanding and very rare these days to find such a service. Great communication and great price. I have already recommended John to my fishing buddies and will definitely use again for my other equipment.
Thank you John. 👍🏻
Just a few words about the great service I recieved. The cost was far less than I anticipated and communication was second to none. Top class service, which is a rarity these days!
My pride en joy shimano 3000xd got dunked in the water, then it seized up because I didn't rinse it. I didn't no who to trust it with to fix the problem. After a lot of searching on the the web I sent an email to Reel Value. I got a reply next morning, and the message gave me confidence that this was the place to send it to.
Posted wednesday, got a call Friday, telling me all fixed and what was wrong. Paid over the phone, and will be back with me on Saturday. And all at an amazing price. You can't do better than that. Totally recommend.
Great service .I would definitely use again. Reels came back promptly and running smoothly at a fantastic price as well.
Thank you
Well after John's success with a reluctant drag I sent him another reel I had dropped and bent the reel foot. Back and good for use again. Many thanks John.
Excellent service, contacted John as i needed an Okuma Epix reel handle,paid over the phone and here in 2 days, definitely recommend Reel Value, will be getting some overhauls once needed cheers for you help John
Just had Penn 525 mag serviced by John. Once again a great job , excellent service , very quick turnaround and excellent value.
Only heard about John recently. I had problems with the drag on an old favourite reel and asked him if he could do anything with it. All sorted in a week. Excellent service.
My Okuma Epix Pro 50's have arrived back after a full overhaul by John and they feel like brand new.! Thanks John, you're "The Man".