Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Thank you for your rapid response to my queries and excellent service. I would not hesitate to recommend you most highly.
many thanks for the great job done on my middy reel. great price and fantastic service, would not hesitate to recommend you. thanks again
Thankyou so much for your prompt return of my salmon reel. It was returned and repaired with minimal cost, a credit to you. without hesitation, I would highly recommend you. Thanks again
I contacted John about a broken Bait-feeder I had and if he could fix it and if so could he also supply a spare spool. John responded very quickly and once I sent him the reel, he repaired it and posted it back to me including the broken gear from the reel and the spare spool in a shorter time frame than he quoted to me. Well done John, for the excellent service that you provide in such a genuine and gentlemanly way.
I sent John a 20 year old silstar baitfeeder reel not thinking he would be able to do anything with it, low and behold within a week he had returned it working.The price and service is excellent a very good job done.Thanks again John i would recommend REELVALUE to any fisherman thats thinking of bining their gear to ring John first.
Got in touch with John via email, received email with contact number next day,rang him he gave me details on what to do.Posted my 20 year old silstar baitfeeder reel to him not thinking he would be able to do much with it ,but within week i received back and in good working order.Would certainly recommend REELVALUE to any fisherman that needs his help. Thanks again John a good job done!!!!
Although me and John live thousands of miles apart (Malaysia-England), he had no problem sending me the broken section of a Savage Gear Spinning Travel Rod I ordered and at the same time gave a complementary fix of the broken section. Tight lines forever John!!!
Although me and John live thousands of miles apart (Malaysia-England), he had no problem sending me the broken section of a Savage Gear Spinning Travel Rod I ordered and at the same time gave a complementary fix of the broken section. Tight lines forever John!!!
I contacted John as I had a problem with my Pro Logic alarms and I was going to france shortly. He sorted them out as soon as he received them and posted them back all within 48 hrs, I will definitely be using him again. The service and price was amazing. Thanks again 😁 😁
Reel Value serviced my Hardy Marquis salmon reels very quickly and for a very reasonable price. Thanks Reel Value I will certainly use your services again.
I sent off 2 x Abu Ambassadeur 7001 reels as the level wind mechanism on both was seized and the reels required servicing after lying for a prolonged period in the garage unused. I found reel value via search engine and after prompt correspondence sent the reels off for a quote, service & repairs. Once John received the reels and checked them he contacted me with the quotation which was explained in layman's terms and extremely reasonably priced. All in all it took 6 days to get the reels sent from the far North of Scotland to reel Value, repairs and full servicing complete and returned to me. A fantastic service with sensible costs and I cannot recommend John & Reel Value highly enough. This will be my first point of call for my next reels once servicing is required.
I was recommend to Reel Value by a number of fellow Tenchfisher members. I initially sent 3 reels off to John and was so impressed another 4 followed by return of post. The 2 Shimano baitrunners came back like new. Amazing service and amazing prices. Highly recommended !!
I had all sorts of problems with my biomaster some very difficult to detect the cause no problem for John though reel back to perfection now -simply fantastic service !
Had my daiwa spod reel repaired. Great service and great comms. Will deffo be sending my basias for a service.
First class service from a professional..quick dispatch of 2 handles for a Okuma Sheffield, very friendly guy..highly recommended,a pleasure, thanks John.
John has just serviced 5 reels and replaced parts and serviced another with a fantastic turnaround. Value for money falls short of adequately describing both the level of service and the overall cost of the work done by John. I wouldn't consider anyone else when having future work done on my numerous reels. Thanks again for the 1st class job and great value.....
had a few problems with these reel namely the penn fathom put them back together well good service and quick many thanks
Just got my TICA reels back. Fantastic service really quick turnaround and a great price. Will be sending other reels to John very soon top class. Thank you John.
just got my penn surfmaster 8000 back and very pleased and will recomend to all i can what fantastic service and a price which amazed me real bargain ,cant thank you enough i now have a full working reel again for a tinny fee of £25 when all others told me to bin it hats off to you mate top bloke
Just got my Shimano biomaster back from John prior to receiving it he phoned me and went over the problem in detail explaining the problem of obtaining the necessary part but giving another solution without the part the reel is not perfect but it is certainly better than it was .
Part 2 - great service very reasonably priced will be using again soon
I have dealt with John before,this time he excelled himself 3 reels turned around in 24 hours,he even managed to repair one that I had had to bits myself (I made a right mess of it). Yes he knows what he is doing.Yes he does the job quickly.Yes he is very reasonable with his prices. BUT the biggest thing is that I trust him and am therefore happy to recommend him to anyone.
Ordered something off reel value and really satisfied, very helpful and polite will definitely be getting all my stuff from here in the future!!
Excellent service I had a good quality reel saved from the bin which was re vamped and returned within 48 hrs for more than a fair price, you cant ask for more that....
Thanks John, sorted my sticky fred crouch trotter centrepin. So much better and great value. Quick turnaround and a phone call to let me know plus free advice on maximising its potential. 10 out of ten . I'd use you again and recommend your services to anyone . You clearly have the knowledge and skill.
Sent in 3x fox reels for service and repair ( very few service companies will touch em!) , Reelvalue did an excellent job in double quick time , really can’t believe how cheap as well, all three together cost as much as some companies charge for one ! Very happy customer here !
Thanks again John for another fantastic service on both of my Abu Soron reels! Always a gentleman and so fair with your pricing, always a pleasure to part with my money☺.
Greetings John, I sent my TFG Centre Pin to you back in August for a repair to the clicker. I used it for the first time today – perfect (though I caught nothing except possibly pneumonia). Whilst fishing I suddenly realised that I had not confirmed receipt of the reel when you returned it, nor thanked you for your swift and courteous service. I was mortified and resolved as soon as I got home to send this email. So thank you John, it was a super repair and the turn round was exemplary. I am only sorry it has taken me so long to do what should have been done immediately.
Shopping online can be hazardous. Speaking from my first experience of dealing with Reel Value I am absolutely delighted and fully recommend them. They more than lived up to their name of VALUE. Experienced, professional and quick service, thank you.
Sent in an Okuma reel for repair. In our email correspondence I described the problems & John accurately broke them down. The reel came back in impeccable condition. The process turned into a bit of a saga - my payment by mail got mislaid by the PO (too heavy, took 2 months to return to me) and then the returned reel somehow took a detour from the UK to Canada en route to Ireland - surreal!! John is very kind & patient. And he knows his stuff. Thanks, John.
thanks for a speedy service to my okuma reel. excellent service as I have come to expect. hihly recommended.
What an outstanding service! I sent two faulty Scierra salmon fly reels to John just before Cristmas and he had repaired and serviced them both and returned them to me by 28th December. I am absolutely delighted and would highly recommend Reel Value to anyone. Many thanks.
Fantastic service from John. Repaired and serviced an Abu 6501c3 for a very reasonable cost and had it returned to me in N Ireland 4 days after I sent it to him. Highly recommended
Absolutely brilliant service. Sent 3 Tibor reels, all serviced and returned promptly at an amazingly low cost Very happy to recommend. Many thanks John
Sent my Okuma reel on Wednesday and got it back by Saturday. Fantastic service and very reasonable cost. I think many anglers like me who are not technical would have written their reels off in this situation. Many thanks John
Just had 2 very old Abu Multipliers serviced by John, they were returned within a week of posting and now look immaculate, will definitely be using the service again. I also had a long conversation with John about sea fishing and the best line to use on one of my smaller reels, he definitely knows his stuff.
Had what I thought was a major issue with one of my Pro Logic alarms. John however put me at ease when I spoke to him, so I sent it off to Reel Value for repair. The alarm was returned promptly in full working order and at the price I was assured it would be. Excellent service all round. I highly recommend this company.
Fantastic friendly and very good value service from John. Nothing was too much trouble. Very glad I didn't upgrade my old set of alarms now John has repaired them!!
Sent my 4 Daiwa sportsmatics off to John for servicing,one needed a repair to the main drive gear which he managed to do without replacing the part.Well impressed and will definately use the service again.
Fantastic work by John- fast efficient & very good value - I can recommend John as the “go to guy” for all your fishing needs wholeheartedly !
Contacted John after details were sent to me from OKUMA fishing tackle.I wanted a drag nut for my trio 40S,John took all details required and phoned me back within 30 min with the part needed.paid over phone and it was dispatched.No messing round with diffrent departments,great service will def use again
Sent John 2 shimano 4000 series reels both had some hammer. Returned in quick time like new. Don't buy new unless you've tried this chap first. Nick Sutton
Another reel serviced and returned in quick time. Great job as usual 👍
I was given John’s details by a friend who talked me out of new reels but to get them repaired and serviced. John not only carried out the work but also turned them around in 24 hrs for my holiday. This man is a ‘True Gent’ and I couldn’t recommend him enough to all from good advice, repair, service and anything fishing Thanks again John - Matt Jellis
One of John's competitors recommended Reel Value - which in itself says something very positive - and when I spoke to him, he could not have been more helpful. Sent off my reel & he fixed it, sent it back almost by return & then charged a singularly reasonable fee that included the postage back. Couldn't have hoped for better service at a better price!
in this day and age it is very rare to come across a guy like this.really nice bloke.the service he supplies is second to none,his communication is outstanding as is his knowledge endless. thank you for being so helpfull. and yay to" old school"
Sent John 2 x okuma epic pros, which both gad intermittent baitrunners problems, came back super fast and working like new, £27 including postage, super pleased, had a nice chat with him, seems a real gent, won't hesitate to use him again. Many thanks John 👍👍
Sent my Okuma Interceptor to John with bail arm problems. The reel was returned in double quick time repaired and serviced for £13 including postage! He kept me informed of progress and explained what had happened to the reel to cause the problem.(Also some good advice on not using the bail arm auto closure.) Excellent efficient and friendly service. I will recommend Reel Value to anyone requiring good old fashioned customer service at a superb price. Steve Foster.
Top class service once again from John, I can't recommend him highly enough and his prices must be the lowest around.
Emailed John about my reels saying I needed them back with in 2 weeks. He emailed back saying he could do it but he was on holiday the week after next so would need them asap. Sent them to him. And they were done with in 2 days.He did grate job and even found the time to call and discus the work when he took payment. We endid up talking all things fishing for the next 40min. Grate guy, very knowledgeable and a grate price. First class 👍🏻