Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

We do of course 'Reel Value TM' your comments and ideas

Please note there is a Spam Protection device question to answer to prevent automated and unwanted spam!!

I ordered a new fly reel and it was here in 24 hours great service will be ordering more of you from now on. Thank You.
I heard that Reel Value provided a great service through the Tenchfishers and decided to send two Shimano baitrunners which have been in constant use for over 15 years and a Rapidex centre pin which is over 50 years old for servicing and a couple of repairs. I have been delighted with the results and the bill which I consider was very reasonable. Its also great to chat to John about the work. Thank you
Great job on my Okuma, thank you John.
I e-mailed John enquiring about some parts for an old but much valued Okuma reel. I received a response within 24 hours despite him being out of office. I ordered the parts over the phone Thursday morning and they arrived safely just after noon the following day. Brilliant service - and a good price too!
John did a superb job on my Abel No.2's changing them from RHW to LHW ,he got the reels on a Monday ,and i had them back on the Wednesday the same week ,BRILLIANT JOB , Abel never replied to any of my emails , John was back to me next day. highly recommend him and his way of doing a job. EXELLENT CHAP ! ANY PROBLEMS WITH YOU REEL GET IN TOUCH WITH HIM , TOP BLOKE , KNOWS HIS STUFF ......
I've used John before so knew how good he was at his job. This time I had a reel that the clicker had stopped working on the baitrunner facility. As I don't use bite alarms and rely on the sound of the baitrunner when I have a bite when barbel fishing this was very important. I dont usually engage the baitrunner but sometimes nature calls or i need to pour a cup of coffee. In less than a week the reel was back with me working as good as new. I'd also asked John if he had a spare single handle as the reel only had the double handle that I didn't particularly like. In the box with the reel were two single handles. Unbelievable service and such a knowledgeable gentleman to talk to. After service like that I wouldn't dream of sending my reels anywhere else. John is the man. Cant recommend him enough. Top class through and through.
Sent John two okuma epix pros that needed servicing. They came back beautifully smooth in super quick time. Very reasonable cost and a pleasure to deal with. John is highly recommended. 10 out of 10.
This shop is really great in their service, they respond super fast to emails and try to do everything they can to get you your part! It was actually not possible to get the part to the Netherlands, but with a detour they managed it!

Rob Hermans
As the name says, Reel Value, fixed a centre pin and a free spool reel of mine at a very reasonable price! Very much appreciated.
I found Reel Value by accident really. As I had not been able to get any help from Ok**a, nor any of their distribution chain, I emailed Reel Value. Within the hour I received a very detailed reply. My reel was despatched, repaired and returned in just a few days. John called me to get details, had a super chat and paid up. Cheap is not a term I would use, but certainly inexpensive is fair. A very impressive service from a really nice gentleman. Thank you.
Was recommended by a friend to reel value had three big pit reels serviced and was amazed my reels felt that good like new!!
Superb and friendly service and had the handles fixed which I for got to tell John about thanks John brilliant work will recommend you every time
Thanks again Ray
Only heard about Reel Value by lucky chance.
Absolutely delighted with the friendly and to the point service. Got messed around by An**ng Direct and John saved the day! Cheers mate, will definitely use your services again.
The reel foot sits like a glove and she whistle merrily in the wind.
To say I’m over the moon is an understatement! Whilst fishing for tench a very large carp took my bait. It fought for 20 minutes doing my aged Shakespeare reel no good at all. When living in Cornwall I had used it to catch my salmon and sea trout. It means so much to me but I thought I would never use it again…….until I was given John’s details. Within a week he has restored it to its former glory. I cannot thank him enough! Highly recommended!
John has just repaired my Okuma Makaira 811 reel and what a great job he has done, used it yesterday and it performed perfectly, he had also done a full service and cleaned it as well !
Great service, sent reel on Wednesday, received it back in post that Saturday, also amazing value. 5 star service John, well done.
I had to write about the brilliant service I received from John I had a prologic pod which cost over £80:00 and one of the legs wouldn't lock when extended I e-mailed and rang the prologic representative in the uk and they were useless just said they didn't carry spares and didn't deal direct with the public and the shop I purchased from had ceased to trade.I was about to give up when I stumbled across John. He was fantastic and supplied me with a leg by post which I received the next day. I can not recommend him highly enough.
John johnson
Absolute legend! I bought 2 Okuma TRex 7000 reels only to find out that spare spools were not an option!
Jon very helpfully sorted through his stock of spare spools to identify and successfully find a pair of spools that would fit!
Old style customer service where he can be bothered to go out of his way to help rather than take the easy option of saying “no sorry” thanks very much
John did a fantastic job on my Prologic smx bite alarms. He added 2 extra alarms to the set (originally only 2). Now I have a full custom set. These single bite alarm are so difficult to get hold of and pair up, but John sorted it within a few days. Which including fully tested the paring over a good period of time. All I had to do was ship the alarms to him and he did the rest.
Excellent service all round. Would definitely recommend Reel Value for bite alarm service and all techie equipment for fishing.
Recommended by Prologic Uk.👍
John did a fantastic job on my Prologic smx bite alarms. He added 2 extra alarms to the set (originally only 2). Now I have a full custom set. These single bite alarm are so difficult to get hold of and pair up, but John sorted it within a few days. Which including fully tested the paring over a good period of time. All I had to do was ship the alarms to him and he did the rest.
Excellent service all round. Would definitely recommend Reel Value for bite alarm service and all techie equipment for fishing.
Recommended by Prologic Uk.👍
What an absolute legend John is,so friendly and very very knowledgeable,sorted my two diawas out a treat like brand new now.cheers John boy.👌👌
John has expertly fixed four very different fly reels for me over the past two years. He is personable and friendly, completely straightforward, delivers what he says he will on time, and has a real gift for sorting things out with a minimum of fuss. He is also very conscious of keeping costs to his customers to a minimum and offers great value for money. I look forward to doing more business with him.
John recently sorted out my broken spool for my Okuma salmon fly reel. I phoned and discussed it with John and he decided best to send me the part needed.
Great knowledge & service.
John recently repaired my Okuma Trio and Mitchell Avorunner reels. They were returned to me within a week and at a very reasonable cost. They are now working perfectly. I would have no hesitation in using John’s services again and will be recommending him to all my angling friends. Very impressive and professional service provided.
Most grateful and impressed by the very professional
and rapid response to getting my damaged reel up
and running again. Also the charge for the work was
much less than I expected . A big thankyou .
I don’t normally do recommendations but John provides such a fantastic service that I just had to here. He’s now serviced three of my reels and done a brilliant job on all of them - I couldn’t be happier. Great workmanship, great comms and great value for money. I thoroughly recommend.

Firstly, thank you to Prologic for putting me on to Reel Value, "John" who, not only kindly repaired my bite alarms, but went above and beyond to ensure my kit was serviceable. All this at an unbeatable price, and returned within a week. I would highly recommend Reel Value to anyone who is looking for friendly, second to none service, at an incredible price. Many thanks John..
My reel has arrived back very quickly, fully repaired and serviced at a very low price. Runs like a dream.
All we need now is some decent weather and some fish to catch.
Thanks John, great job.
I had contacted another well known reel repair site but never even received a reply. I turned to Reel Value (John) who immediately agreed to repair my centre pin reel. John is a very friendly guy who offers a tremendous, high quality service at incredibly low prices. My reel was returned within a week with a faultless repair completed. I would recommend Reel Value to anyone seeking a reel repair or service. They also sell rods and reels which I would imagine to be of great value too.
Sent my Prologic bite alarms to John to be repaired absolutely first rate would highly recommend him. Thank you so much.
I contacted 3 companies who advertised as repairing reels - John was the only one to get back to me. I sent my two reels - both over 40 years old to him and he returned back to me within 10 days - both now serviced and back fully working. Very good value for money - much cheaper than buying two new reels!
I needed to get my 3 okuma powerliners serviced and get the drag clicker repaired on one of them. So after a quick internet search I came across reelvalue and I’m so glad I did. John is a top bloke who has done a great job on my reels and at a great price. I will definitely use him again and would recommend to any who needs such a service. Thank you John. ⭐️⭐️⭐️⭐️⭐️
I needed a new bearing for an older Abu Cardinal reel.
After a quick chat with John my problem was solved and a few days later after receiving the new bearing my reel feels like new again.
John is a top bloke, very professional but also very friendly with it.
10 out of 10 for his customer service. Highly recommended!!
Absolutely fantastic customer service! The first time I've used Reel Value (John) and I also can't speak highly enough about the quality of his workmanship. I sent two Hardy Angel 11/12 salmon reels along with three additional spools to be serviced/repaired as two of the spools wouldn't even engage with the reel properly. All back in a week working perfectly at an extremely reasonable cost. Couldn't recommend John highly enough - don't hesitate to use him, you won't be disappointed.
Amazing service! I had a baitcasting reel repaired and a spinning reel serviced for a great price. and got them both back by the end of the week. I would definitely recommend reelvalue to anyone in the future.
many thanks
Top quality products and service from John..... keeping my Okuma reels running in the peak of condition.... great expertise, service and genuine parts at low prices.... thanks John.
Really good service and a lovely guy to deal with. I ordered 2 new handles for my okuma jaw spinning reel from John they arrived within a few days and fit the reel beautifully. Thankyou
Great service again, many many thanks
Excellent service from a very nice man, which is quite rare these days. I would recommend anyone to use Johns excellent skills.
Used Reelvalue for the first time to repair my 2 speed Accurate BX30. The gears were slipping on low speed. John contacted me to discuss the problem and once go ahead agreed, my reel was back with me within a couple of days and working perfectly. Speedy and cost effective repair. Most definitely recommend reelvalue. If needed I will certainly use reelvalue in the future.
Signed Alastair Forsyth. Inverness, Highland.
I contacted John with a query with my ProLogic Bat alarms - was it possible to split my 4+1 set into a 3+1 and 2+1. To be honest John pulled a blinder and with his help I now have two sets. The communication, value, speed of response and quality of service was exemplary - I cant recommend Reel Value highly enough. Thanks.
Great service. John called me within a day of receiving my two Greys reels with good advice and very reasonable fee - both reels received by return of post - now both feel like new, ready for the season. Highly recommend John for value and service. Many thanks.
I have recently used Reel value for a repair on some prologic snz bite alarms, the repair was carried out and I received them back in no time at all, I can’t fault the communication and the speed and quality of the work, I would happily recommend this company to anyone and would most certainly use them again with no hesitation at all. Thanks for you help and work..
cheers, Dan
Have just used John for the first time to repair a pair of 20 year old Daiwa SLOSH reels, both were unusable. Received a phone call within a week of postage advising they were fixed and what work was carried out. Reels were back to me a few days later as good as new and at a good price.
Great guy and brilliant service and will definitely use him again.
I recently used this company for a repair on my bite alarms, the service I received from John couldn’t of been better, the work was carried out quickly and the alarms returned in no time at all, I can’t recommend him highly enough. I will also not hesitate to use his services in the future. Thanks again 5 stars
Just to say a massive thank you for the repair and service you did on my reel, the old girl has come back like a frisky teenager, magnificent job and fantastic customer service I'm going to recommend you to everyone, thanks once again.
I sent my bite alarms for testing but they were in need off replacing. John kept me up to date with the progress and was very helpful

When the job was completed he rang to tell me job done and he was sending them back.
Brilliant job and great customer service
Will definitely be recomnding him to anyone in the future
Great service on a good reel that I want to keep using & couldn't get sorted - until I found reel value.
I live in Sweden and spent almost 5-6 months searching for a tackle shop to fix my reel, ended up at Reel value and contacted John via email. Shipping from Sweden and getting it back in a perfect condition took 2 weeks. I am absolutely happy with John's work and already spread John's name among friends.
John was kind and courteous, His knowledge and customer engagement are magnificent, His skills far outweigh his unbelievable prices, If you need a reel sorting he is the man to get it done and done fast and get it done at a great value honest price. All my reels are going here from now on.
Sent John an old Mitchell 410 for service. Quick turnaround and absolutely amazed at such low price for a fantastic job. Thanks again. Hope you had a good holiday John 🐟
Sent John an old Mitchell 410 for service. Quick turnaround and absolutely amazed at a such low price for a fantastic job. Thanks again and hope you had a good holiday John 🐟.