Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Sent my Prologic bite alarms to John to be repaired absolutely first rate would highly recommend him. Thank you so much.
I contacted 3 companies who advertised as repairing reels - John was the only one to get back to me. I sent my two reels - both over 40 years old to him and he returned back to me within 10 days - both now serviced and back fully working. Very good value for money - much cheaper than buying two new reels!
I needed to get my 3 okuma powerliners serviced and get the drag clicker repaired on one of them. So after a quick internet search I came across reelvalue and I’m so glad I did. John is a top bloke who has done a great job on my reels and at a great price. I will definitely use him again and would recommend to any who needs such a service. Thank you John. ⭐️⭐️⭐️⭐️⭐️
I needed a new bearing for an older Abu Cardinal reel.
After a quick chat with John my problem was solved and a few days later after receiving the new bearing my reel feels like new again.
John is a top bloke, very professional but also very friendly with it.
10 out of 10 for his customer service. Highly recommended!!
Absolutely fantastic customer service! The first time I've used Reel Value (John) and I also can't speak highly enough about the quality of his workmanship. I sent two Hardy Angel 11/12 salmon reels along with three additional spools to be serviced/repaired as two of the spools wouldn't even engage with the reel properly. All back in a week working perfectly at an extremely reasonable cost. Couldn't recommend John highly enough - don't hesitate to use him, you won't be disappointed.
Amazing service! I had a baitcasting reel repaired and a spinning reel serviced for a great price. and got them both back by the end of the week. I would definitely recommend reelvalue to anyone in the future.
many thanks
Top quality products and service from John..... keeping my Okuma reels running in the peak of condition.... great expertise, service and genuine parts at low prices.... thanks John.
Really good service and a lovely guy to deal with. I ordered 2 new handles for my okuma jaw spinning reel from John they arrived within a few days and fit the reel beautifully. Thankyou
Great service again, many many thanks
Excellent service from a very nice man, which is quite rare these days. I would recommend anyone to use Johns excellent skills.
Used Reelvalue for the first time to repair my 2 speed Accurate BX30. The gears were slipping on low speed. John contacted me to discuss the problem and once go ahead agreed, my reel was back with me within a couple of days and working perfectly. Speedy and cost effective repair. Most definitely recommend reelvalue. If needed I will certainly use reelvalue in the future.
Signed Alastair Forsyth. Inverness, Highland.
I contacted John with a query with my ProLogic Bat alarms - was it possible to split my 4+1 set into a 3+1 and 2+1. To be honest John pulled a blinder and with his help I now have two sets. The communication, value, speed of response and quality of service was exemplary - I cant recommend Reel Value highly enough. Thanks.
Great service. John called me within a day of receiving my two Greys reels with good advice and very reasonable fee - both reels received by return of post - now both feel like new, ready for the season. Highly recommend John for value and service. Many thanks.
I have recently used Reel value for a repair on some prologic snz bite alarms, the repair was carried out and I received them back in no time at all, I can’t fault the communication and the speed and quality of the work, I would happily recommend this company to anyone and would most certainly use them again with no hesitation at all. Thanks for you help and work..
cheers, Dan
Have just used John for the first time to repair a pair of 20 year old Daiwa SLOSH reels, both were unusable. Received a phone call within a week of postage advising they were fixed and what work was carried out. Reels were back to me a few days later as good as new and at a good price.
Great guy and brilliant service and will definitely use him again.
I recently used this company for a repair on my bite alarms, the service I received from John couldn’t of been better, the work was carried out quickly and the alarms returned in no time at all, I can’t recommend him highly enough. I will also not hesitate to use his services in the future. Thanks again 5 stars
Just to say a massive thank you for the repair and service you did on my reel, the old girl has come back like a frisky teenager, magnificent job and fantastic customer service I'm going to recommend you to everyone, thanks once again.
I sent my bite alarms for testing but they were in need off replacing. John kept me up to date with the progress and was very helpful

When the job was completed he rang to tell me job done and he was sending them back.
Brilliant job and great customer service
Will definitely be recomnding him to anyone in the future
Great service on a good reel that I want to keep using & couldn't get sorted - until I found reel value.
Thanks.
I live in Sweden and spent almost 5-6 months searching for a tackle shop to fix my reel, ended up at Reel value and contacted John via email. Shipping from Sweden and getting it back in a perfect condition took 2 weeks. I am absolutely happy with John's work and already spread John's name among friends.
John was kind and courteous, His knowledge and customer engagement are magnificent, His skills far outweigh his unbelievable prices, If you need a reel sorting he is the man to get it done and done fast and get it done at a great value honest price. All my reels are going here from now on.
Sent John an old Mitchell 410 for service. Quick turnaround and absolutely amazed at such low price for a fantastic job. Thanks again. Hope you had a good holiday John 🐟
Sent John an old Mitchell 410 for service. Quick turnaround and absolutely amazed at a such low price for a fantastic job. Thanks again and hope you had a good holiday John 🐟.
Incredible breadth of knowledge and an honourable and decent man. John has been incredibly helpful with a reel which means a lot to me, thanks John, next reel on its way to you soon!
John, first class service! You took my poorly maintained Revo S and brought it back to life. Now it’s just like new. Can’t thank you enough.
I’ll be recommending you to all of my fishing buddies 5*****
I was at a loss with my fox warrior 2 size 1000 reel, after losing my drag adjuster in heavy current in my local river, I was struggling sourcing a part. I then found reelvalue online and after reading reviews and contacting John via email, he was quick to respond with a solution. I sent the reel off with little hesitation. After a few weeks and through sheer determination John had managed to grind down another drag knob to fit the spool. A neat job. Very pleased with both the reel and John’s customer service. Would highly recommend to any angler.
Thanks john top man, A helpful, friendly, efficient service from John. Really helped me out with my alarms and reciver. Highly recommend 5*

All the bestt
John has taken a very sick Fox Stratos FS7000E. The freespool tensioner had jammed completely. John has repaired it and turned it into a brand new reel. I can’t thank him enough.
Had a problem with a LNT Reel the springs had gone, John sorted and got replacement parts for the discontinued reel £25 pounds including postage a two courtesy phone calls al within a week.

If only service was this good everywhere, the country wouldn't be in the state it is in.

Very pleased, may thanks!
Afternoon John, what can I say !! The Stanton is absolutely superb, the change you made to it is beyond words to describe ,I new you were good but had forgotten just HOW good ,this together with your brilliantly fast turnaround and very moderate pricing make this perfect Thanks and all best wishes ,David
John repaired my Okuma trio reel and had it back to me in a week at a very reasonable price. Will be recommending John to my angling friends
Re daiwa 120M
Superb service and fast turn round.
Excellent communication.
Gave new life to an old favourite. Will be the first stop for any future work.
West Yorkshire
Uk
Sent my three basia's for a service and had them back after just 7 days, spot on job very happy at a great price. Thanks
Sent John my 45 year old Daiwa SS3000 spinning reel. He did a full service and made me a new bail spring. The reel now runs like new and the bail works perfectly. Fast turnaround and incredibly reasonable price. I will definitely be getting John's help again in the future, highly recommended, I cannot thank him enough.
I sent john one of my okuma 6000 inception reels to see if he could find me a replacement drag knob and spool. I had originally spoken to him and he hadnt got any spare parts for this newish model range, none of the older model spares fitted but he quickly ordered genuine parts which was all quickly despatched back to me in double quick time.
But in addition to this while speaking to john i found out he also offers a reel servicing service which ment i could ask him to check out the anti reverse which was not working for some reason, what can i say except what an excellent service he offers and i now have my reel back in full working order.
As i said to john ! Please pardon the pun really good value 👍🏻
I sent John my alarms and receiver as the receiver wasnt working so i sent them to him and he had fixed them in no time. Great communication very polite, great pricing and fast postage. I would recommend John to anyone.
Sent John my 27 year old Abu spinning reel it had a couple problems didn't have much hope for it! But even considering the current situation John was on the phone to me in a couple days explaining what he had done. And giving me an extremely low price, and my reel was home within a week. Great service highly recommend
I was put in touch with John when I needed a repair to a broken Prologic bite alarm. I sent all 3 alarms and receiver to him, and they were returned within the week fully repaired and checked out. It's great to talk about great service and advice from someone who obviously knows his job. The cost was surprisingly attractive, and he even replaced some missing knurled locking rings free of charge! He was a delight to deal with, and I can heartily recommend his work. He will definitely be servicing my reels next. Thanks John, it's been a pleasure 👍
I have just received my multiplier reels and my Shimano bait runner reel back from John, I have to say the quality of the workmanship is second to non, the reels work just like new which is amazing considering the state they were when I sent them.
Cheers John and thank you for the wonderful service .
Roy Varney
Excellent service all round and very quick turn around, my reels feel like new. Thank you
Brought an Okuma Airframe AF7/9 reel through John's eBay selling page and I could believe how quickly the item got dispatched, order late Friday evening and received the item through the post on Monday, also communication between myself and John was second to none I asked a question regarding spare spools but he didn't have any in but he said that he would keep in contact with me regards when he is able to get some in for me.

I'm also pretty impressed by the way that when I brought the reel that I chose I was expecting to pay postage on the item but there wasn't any postage to pay.

If someone asked me if I going to buy from the same supplier again the answer would most definitely be yes I would due to the speed of not only delivery of the item but the customer service, I received with a query that I had

5* for dispatch
5* for value for money
5* for customer service

Thanks again John
This was the first time I used John's services at reel value when searching for my hard to find (in this country) Okuma reel parts. The parts were ordered over the phone and arrived the next day by recorded delivery. I would certainly have no hesitation in recommending and using reel value again. Tight Lines. Colin.
A helpful, friendly, efficient and inexpensive service from John. My Okuma centrepin is just like new again.
Absolutely faultless service, John is very knowledgeable and friendly to deal with. He was able to fix my wychwood bait runner reel and return it to me in great working condition in just a few days and at a very reasonable price. Would happily use again for any issues in the future! 👍🏻
I sent two more saltist black n gold 20s reels to John for a service ...as always a brilliant turn around time with great communication...I for one will not use anyone else to service my reels ..highly recommended .👍🎣
Very quickly found and fixed issue with reel, great service
Excellent service and communications - refurbished some old reels and have helped bring back fishing memories from the 1970s with my Dad. Thanks a lot and John's services are very much recommended.
John quickly identified the problem on my Abu 6500 C3 anti-reverse and had it sorted and returned to me within the week. Great value and excellent customer service. Would highly recommend Reel Value.
John repaired my damaged spool and supplied 2 additional spools. Excellent service and definitely recommend him
Great service trying and finding me 4 spare spools for my Okuma reels. All sorted now and previously sending spare spools for a Shakespeare reel excellent customer service and good prices many thanks.