Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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I asked for replacement handles for my two Penn Captiva reels as the originals have metal grips that are obviously cold during the winter months. John sourced two new ones with rubber grips in no time and at a very competitive price. I will certainly use 'Reel Value' again. Cheers John!
Fantastic service. Had a problem with my Prologic bite alarms and John went out of his way to get a resolution from the manufacturer. Went above and beyond to help me. Thanks
What 'REEL' value for money. which is hard come by today. best phone call i've made recently. Phoned John, spoke about problem with reels, sorted out a price.after repair price came in less than quoted. (thats unreel these days).brilliant job.THANKS .
Many thanks to John.he bought my old Masterblaster reel to life again,after Masterline told me as it was an old discontinued model to bin it. now its fixed it will probably outlast me.... Cheers John.
Real value from Reel Value again. Thanks John for extending the life of another pair
I recently sought advice rrom the manufacturers of a fishing reel which I treasured but had lost parts from it and was given details of the REEL VALUE website. Following my first email, I was amazed at the quick response I received. I also spoke directly with Mr Worthington whose information and help were second to none and I received the parts which I needed within a couple of days. Absolutely fantastic. The reel is back to normal and I'm itching to get back to the waterside. Thanks John for all your help. Best wishes. Keith Goddard ( A very satisfied customer)
Fantastic service ! Repaired and refurbished my 2 much abused and neglected Penn reels back to new condition and all for a great value price.
Hi John thanks for the fix for my Okuma Powerliner it was literally a five minute job to change the rotor assembly an excellent service at a very competitive price
Hi John - have just got my Okuma Kennet Centre Pin back & delighted as it is as new. The reel was over 15 years old & has helped me catch countless Grayling over these years and when the mechanism fell apart when i was attempting to clean it i thought i had seen the last of my trusty pin. Thanks to John's great work it has come back as new & spinning more freely than ever - great stuff will recommend Reel Value to everybody i can - thanks - Alan
John from reel value could not have been more helpful in ensuring I got the rod,reel and lures to fit my needs at a price I could afford. My cheque could not have reached him until last Monday and I had my gear five days later. Good value and good service, I won't hesitate to use reel value in the future. Richard Walker from West Yorkshire
Having sent my SPRO Passion Micro 605 reel to John as a 'Friday' version, it came back in record time as a sweet 'Monday jobby' very nicely serviced and tuned. And not just that, I got free advice and encouragement with it! Definately and thoroughly recommended - you could not do better elsewhere.
Many thanks John. Got my XDP+ fly reel back today and is now working beautifully again. What can I say but super fast service and sound advice from your good self. Regards Howie
Yet more of my overworked and abused sea fishing reels have been returned very promptly and back in working order! As always, fantatstic service by a very proficient reel repairer. Thanks again John and you will be recieving more of my reels over coming weeks months!! Thanks again and first class service.
Sent in an Okuma Powerliner Pro with freespool problems and the reel was sorted out very quickly and came back looking like a new reel. Great service, will send my other two Powerliners for the same treatment, recommended!
John, Thank you for your service and expertise in repairing my little Okuma baitrunner. I will certainly use you for my other reels, Robin
FIRST TIME USER AND WOW, I WAS NOT DISAPOINTED,I GAVE JOHN 2 VERY HEAVILY USED PENN REELS TO SERVICE FOR ME AND I RECIVED TWO REELS, THAT WORK BETTER THAN THEY DID WHEN NEW,FIRSTLY,JOHN AND HIS BUISNESS POSESS A QUALITY RARELY FOUND THESE DAYS,HONEST AND EXEPTIONAL VALUE FOR MONEY.SECOND,THE SPEED HE SERVICED THE REELS,AND HAD THEM BACK TO ME WAS EXCEPTIONAL, WILL CERTAINLY USE AND RECOMEND HIM.
Two words. AWESOME and WOW! I bought a second hand Okuma Interceptorfrom eBay and to say it was knackered when I received it would be an understatement. I contacted John here at reel value and he was hugely helpful. I emailed him initially at 10pm and had a response within minutes. I duly sent the reel to him, expecting to be told that it wasn't repairable. He contacted me to confirm he had received it and had repaired and serviced it there and then (I had authorised him to just proceed and fix it regardless of cost). He detailed the exact problem and exactly what he had done to repair it along with some great advice. I received it today, fully functional and like a new reel. Stunning service and a pleasure to deal with. Highly highly recommended. FANTASTIC!! Thank you John.
Hi John Your strap line is "At REEL VALUE we will always try and help". You certainly deliver!! One Ukuma Catalina reel now working beautifully and a very good value rod and reel combo supplied as a back up, all at a very reasonable price and accompanied by valuable advice. All dealt with in good time, many thanks.
A excellent and efficient service provided at a great cost. Sorted my reel out in no time at all and would not hesitate in recommending John to all my Angling friends.
Thank you for clearing up the problem with my Okuma Sheffield centrepin reel so quickly and efficiently. Explained the problem and outlined the cost before checking it was OK to proceed. Reel now in great condition. Many thanks.
I was put in contact with John through Svenden Sports when my okuma reel developed problems.My reel was promptly fixed and back to me within a week...even though i live in the Rep of Ireland.Many thanks John and i will have no trouble recommending you to anyone on this side of the water....cheers!!
This guy is a real artist (forgive the pun) We tried every where to get new worm drive for the level wind on my T20L. No joy. But John phoned me saying if he removed the level wind altogether I would still have a very serviceable reel. he removed level wind completely he then adapted the side plates so that he could put a chrome bar across where the level wind had been to keep the rigidity, and a very professional job he made of it. It looks like an original part of the reel. Great service great price and he keeps you informed
Quality service, ultra fast, lovely guy. This company rocks! did my rarenium and coastal no probs.
Excellent service and price as ever from John, 3rd or 4th time i have used his services with absolutely no problems. Will keep on going back.
An excellent service, price and communication provided by John, I have already recommended John to my angling friends and am sure I will be using his services again in the future. A job well done, thank you john
Superb service - John resurrected what I thought was a gonner. Thanks for a first class job.
John provided a great repair service for my rods in great time and at a very good cost - I would recommend him for any repairs or service requirements you have.
Superfast as usual,great service!! So even if you live in Holland like me,this is the place to be.
THANKS ,JOHN SORRY FOR THE MISUNDERING ON MY PART , JOB WELL DONE AS THE NORM THANKS AGAIN ,MARK NEWITT...
Picked up my returned Shimano reel when I was in the UK earlier this week. Many thanks for your excellent service which I wholeheartedly recommend.
Picked up my returned Shimano reel when I was in the UK earlier this week. Many thanks for your excellent service which I wholeheartedly recommend.
A Savage Gear Roadrunner rod had snapped spectacularly and Svensden Sports put me through to John as they no longer make the older models. He offered a stunning service to repair it for me as no spare sections exist and its now back fishing, with the break all but invisible and as good as new! Outstanding service, great communication and incredibly fast turn around! Hope I'm as lucky in my fishing as well now!
Excellent value. Great customer service. Highly recommended.
Send old Cortland Reel with several faults to Reel Value, John explained do to the age of the Reel he will use whatever Parts (new and second hand) to repair. yesterday received Reel looks like new. I am a very happy customer. Would highly recommend this Service. Thanks John will use your service in the future
send old Cortland Reel with various faults on contact John explained that he will do his best to repair using available new and possibly second hand parts(age of Reel!) today received Reel as new, I am more then pleased with the whole Service and would highly "Recommend" John,s service. Thanks very much!
I sent two reels to be serviced and repaired and I was very pleased with the work on them and i was very impressed with how quickly they were returned to me I would rate the service I received very highly
Excellent service! An honest and genuine bloke, will defiantly be back again in the future thanks John!
One word describes John's customer service, OUTSTANDING!!! He sourced a small part saving me a lot of money. I will definitely use him for all my fishing tackle in the future. Thanks John.
Many thanks for a very rapid and excellent service and repair to my two boat reels. Much recommended, and great value for money.
I submitted my Daiwa reel to John for a service/repair after a failed service attempt by someone who obviously didn't know what they were doing. This actually left the reel in a worse condition than it had been prior to the 'service'. I was a little worried that the problem may have been terminal, or very costly to repair. I shouldn't have been. John serviced and repaired the reel the same day, for the ridiculously reasonable price of a tenner. He emailed me a detailed report of the work carried out, and some sensible advice. First class job carried out very speedily, the reel came back as good as new and I can't recommend him enough.
I contacted John for some Penn reel bearings, although he was away he answered my e.mail straight away explaining that he would be back in two days time and be in a position to supply the parts, I had a confirmation e.mail the next day, and, as stated, he contacted me again, when he got back,giving me some advice re the bearings, the parts were ordered and arrived very quickly, registered mail. I can honestly say that the service was first rate, and the costs very competetive, even though it was only a small order John went the extra mile . I will certainly be ordering any reel parts I need from 'Reel Value' in the future. Five Stars from me... David.
Two "no longer available" spools and a drag knob located and supplied in record time at sensible prices add up to one very happy customer. Excellent service John, many thanks.
Excellent service thanx john I sent john 4 penn reels thinking 3 needed a service and 1 probably broken, I got all 4 back like new. Cheapest price with great service. Will definitly use again and strongly recommend to all my friends. Thanx again.
I contacted John desperately looking for a gear cog for an Okuma Multiplier. john was most helpful and a real pleasure to deal with. I was promptly sorted out with great advice and recieved my spare part promptly.Highly recommended standard of service - try him for everything .
I sent an okuma magnetix 2 hopefully b repaired, as i thought it was a goner, got it back as good as new & also had tremendous assisstance from John at "reel value", alon with truly xlnt communications from him, i wish all reel repairers took az much time & consideration with their customers!,cheers 4 your time & effort.
Thanks for my Okuma Reel handle,speedy service and good priced.Deff hear from me again.Fantastic service John.Thanks.
Thanks John I received the spare spools today - Just the job - Good service.
A small purchase perhaps, but excellent communication and service. Couldn't have been better and Reel Value is a very apt name for the company. You will have my repeat custom. Thanks John.
Fantastic service!. Had to wait for a few parts, but John kept me completely informed with phonecalls. I was completely happy with this. The reel arrived this morning and it feels better than when I first got it brand new! I totally recommend this fantastic service to any fisherman. Also, some great advice on reel sales. Thanks again John! You'll definitely be hearing from me again and hopefully some of my mates as well!
John Great communication and excellent work, reels returned looking as new and in excellent order.