Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Send my OKUMA for repair 26th July received it back on the Saturday morning (30th), fully fit again.Thanks Jon - great service and value; something sadly lacking in general these days.
Many, many thanks
Normanb
Two reels serviced and repaired and returned in less than 1 week. Excellent service and great price. Have already passed on information regarding this web site to some mates and would recommend to all. Thank you.
Thanks for your time and patience John with me and my chair.Unfortunately you were unable to help.
This was purely a manufacturers problem.
I would not hesitate to contact you in the future with any "fishy" problems.
Cheers
Steve Wray
Great job fixing the level wind etc on my Abu multiplier ,excellent helpful correspondence and friendly, helpful advice, if you want the best ,don't go anywhere else !! ,and VERY reasonable price ,plus fast turnaround Thanks John, best wishes, David
Thank you for a very quick real value repair from REEL VALUE
Thank you John.Its been a pleasure from the moment i first contacted you,till the finished work.You linked up my prologic senzora alarms with a new reciever.
A True professional,and sportsman.I highly recomend you to any fisherman with problems with his tackle.
Thank you most kindly.Ivan Lakin.
Great service and a quick turn around, John gives great advice and help with any requests, Recommend to anyone with problem gear. Just give him a call.
John did a top job of mending my Mitchell Reel and is amazingly good value.
Will very definitely use again.
Just had my penn 320ld serviced by John,really fast turnaround and great price,will definitely use again and recommend to anyone i can,thanks very much
Superb service! Great value for money and have my old reel working like new! Fast turn around! Thanks!!
Great service from John when repairing my surfblaster reel. Work carried out returned with a few days. Definitely recommended.
Hi just got my okuma magnetix back from reelvalue after it was serviced and repaired, and it's absolutely brilliant thanks again john
Received in pretty quick order the return of my shimano lever drag,sorted, pleasently surprised by cost ,after a chat with John will definitely be recommending him to all for anything from repairs to some smart deals tackle wise. Thanks again.
Received my reel in a pretty quick turn round,had a v interesting chat with John about shared interests fishing ,shooting and the benefits of an understanding wife,also told me my mitchell finger dab reel can be fixed,its on the way.All in all v pleased with service will recommend this site to anyone
I think this service is brilliant John has time to listen to you. I am very satisfied with the work I had done which was done quickly. I would recommend this service to anybody.
Consistently fast, attractively priced and expertly performed service of my Okuma (Andros, BTL915 & Solterra) and Abu (5500 & 6500 2-speed) reels

A perfectionist who won't give up until he has fixed whatever problem you may have
John's services are amazing quality at the best,fast and efficient top job.
Had a bad problem with my prologic wusb receiver and was told to contact John at reel value, best move ever. This man brought my receiver back from the brink. This man is amazing. Thank you....
I had a nearly new Daiwa 2508Tdx go horrible on me . An annoying click and wobble . I was looking for someone to sort it for me and I have to admit when I read these references I was a bit sceptical . Are they from relatives or friends ? I have never been to Rotherham , but my Tdx has , and I have to say the service was as good as these references say . The speed , cost and quality of the repair was unbelievable ! My reel is back , exactly as it came out of the box when new and ridiculously cheap . I spoke with John a couple of times , you wont meet a more genuine bloke . Very knowledgeable about reels , and when I suggested I pay more than the bill , he wasn't having it at all .All my reels will be going to Reel Value from now on !!! Thanks again John .
John was recommended to me by another reel repair company who were unable to repair my Okuma Magnetix Reel. As a first time customer the service from John has been beyond exceptional. John is a rare find, dedicated, passionate honest and highly professional. He fixed my reel in just a few days for a price that was incredibly reasonable. I asked him to put another £5 on the bill as I wanted to buy him a beer, but he refused !. The metal foot of my reel had snapped off and I was about to put it in the skip. John managed to re-rivet it back to the body and also completely cleaned up and serviced the reel for an incredibly reasonable price. I can highly recommend this company !!
This is the second time I've used the services of John and I was so impressed the first time I had no hesitation sending my 3 Shimano 8000 for a service. They were returned within 10 days running smooth as silk and looking like new. John offers a fantastic service at a very reasonable price. I would recommend John to all my fishing friends, knowing they would be as pleased with the service as I am. Keep up the good work John.
Terry Keard...kent.
Have used John`s services on several occasions for my Loop fly reels.
Brilliant work ,effficient,fast and very cheap. Couldn`t ask for more.
Sent 2 Abu 7000, 1 Diawa SLOSH and a Fin Nor Marquessa 30 to John for service/repair and what a great job John made of them. This is the first time that I have used John and will definitely be using him for all my future reel servicing. He returned all 4 of my reels back to me within 2 weeks at a cost that is second to none. All that is left to said is thank you John, I look forward to using your services again.
WOW !!!.....I ordered 2 spools from john yesterday at 11.15am. They arrived this morning at 9.15 registered post. 22 hrs door to door. Absolutely brilliant service, and John is so easy to deal with. A real pleasure doing business with Reel Value. Thanks John.
John has just serviced 2 of my shimano reels. What a brilliant job he's done both reels look and work as if they are brand new and at a price you cant believe. Thanks John keep up the good work and I will spread the word.
John's done my shimano tekota's again (3rd time) keeping them going for another boat season.They get really hammered but he keeps them working when I thought they were dead and gone. Great work John.
Sent 3 fox reels to be service/ cleaned came back like new well impressed with the service . Very reasonable priced . Recommend John highly
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Sent my Abu baitcaster back and the service from John was perfect! Quickly dealt with and sent back securely. Excellent service all round
Have to say john offers great value for money he serviced my okuma andros 2 speed we had one issue after the service regarding the 2 speed shift button etc but john sorted this out with great efficiency
Top guy would highly recommend
Cheers
John is a top guy he serviced my okuma andros 2 speed reel in super quick time would highly recommend him
We had one issue with 2 speed button but he sorted it out and got me up and running all in the space of 1 week
Cheers
This is the second occasion I`ve used John services.....
Last week I contacted John regarding the possibility of obtaining some spare spools for my Okuma Trio 30. Not only did John advise of an alternative Okuma spool which has the same attributes, he also advised me it was cheaper, a lot cheaper... To say I was surprised by the honesty of the man, was an understatement. He could have easily sold me the "original Trio 30 spool" and made money, but in advising me, he lost money a lot of money...I ordered six which came in a few days....Perfect....
John will always be my first port of call...many thanks John....

The second time I have used John's service - Two rather battered bait-casters serviced and returned without issue. His communications and personal touch are what makes REEL VALUE special, coupled with his knowledge, experience and competitive pricing this makes REEL VALUE very different from other servicing outfits which is why I will be sending two more reels out shortly!

An absolutely delightful buying experience.....from a delighted customer.
Thanks John
came across reel value on line , after my attempt of striping my multiplier reel , sent it of to john in million bits and just got it back this morning all reassembled and feeling great , very fast turn around in getting reel back to me, johns knowledge not just in fixing reels but the history of the make is second to none ,this was my 1st time searching for somewhere to send reel of to be fixed and will not need to search ever again , as reel value is real value and have an other reel will be getting packed up to be sent of to john to be sorted out A+++++
Now this is the third time i have used Johns services one reel serviced as good as new the other reel not been used for 17 years is now like a brand new reel both reels where returned back to me within a week and like new while i was there i brought two new rods and a new reel for a fraction of the cost of the shop all i can say see john first before you think of buying a new rod or reel
regards Neil
An absolute top service from a wonderful bloke, so helpful and at such a reasonable price. Had my reel back in no time at all. And it feels lethal now ha ha. Will be using john again and would highly recommend him to anyone.
Just had my Abu Garcia Revo serviced and reassembled (after my failed attempt). Serviced and sent back on the same day Reel Value received it. Very friendly and fast service with a very competitive price!
Just had my Okuma Clarion reel returned fully repaired and functional. Posted Friday, Delivered Tuesday. What excellent Service. It is very rare to find such an honest and professional person these days, but John is such a person, who delivers what he promises at very reasonable prices. I have no hesitation is recommending John's services to anyone.
Great service and a good price. Okuma Magnetix MG-20LS repaired and serviced. Sent 20 Jan, back 25 Jan including a weekend!! If ever I need a reel repair or service, I'll be sending it here.
Outstanding customer service,and a really nice person to deal with.Avet reel repaired and returned within 3 days at a great price.Would highly recommend this firm
Sent an Avet reel for new bearings and service,Posted Wednesday was back Saturday .Great job and don't know how he does it for the price.Would definitely recommend this guy to anyone who wants fast friendly service +++++
Good service, good prices and a great guy to deal with. I have recommended John to a number of people at the club and have pinned one of his brochures up in the lodge. For reel service and repairs it's the only place to go.
Contacted John a couple of month after buying a pair of Okuma reels which are fantastic I couldn't find any spare spools so I contacted John who bent over backwards to help me out and supplied me with a set at a fantastic price and didn't charge much for recorded delivery which was very quick THANKYOU JOHN
Only reason I used John was he was recommended,next time I use him it'll be because of the attention he paid,the price he charged,the time it took and the all round nice guy that he is! He'll be getting busier as he's being well praised and recommended to a large amount of anglers up here in the highlands!!
I had a Hardy Marquis fly reel with a broken drag knob. I have tried to get help from Hardy/Grey/Abu Garcia customer support for over a year without luck!! Then I found John's site and he sorted me out within a few days. I can really recommend doing business with John.
Just got back my referb Allcock Aerial which was in a real state when I sent it up to John,s . got it back today only been away a few days, its almost new! Thanks John good price good service. Gordie Pearson, Chatham Kent.
WOW what a service
John is a legend the turn around and honesty is second to none
My senzora alarms and reciever all fixed and sent back before I could email john to check he had received them
This is the best value and service I've had in a long while
Even the after care is spot on
Once again a big thank you to john and the team at reel value
James griffin
Such a nice company to work with! Most genuine person on the web! 100% recommend purchasing from here as it's reliable and friendly!
After a slight mishap after some poor decision making which resulted in me getting rather too intimate with the lake, John has done a brilliant job supplying a new alarm handset for me after the old one got water logged! Saved me having to buy an entire alarm set. Thanks!