Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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I sent my Okuma reel which was in a sorry state to John.The service I received was outstanding. The reel was successfully repaired and returned in just over a week, and the damaged part also returned so I could see the extent of the damage. John offers a fantastic service at a very reasonable price, keeps you informed and explains what the problems are.
I strongly recommend all those with damaged reels to give John a try, you will not be disappointed.
Thanks again John
Terry Keard...kent.
I've been involved in carp fishing and purchasing tackle from the U.K. for over 30 years now. After having a big ordeal in trying to obtain a 3 rod set of the Prologic smx alarms recently I was connected to John through Prologic. John had a set left and promptly dispatched them, and they arrived im a week. Some of the neatest alarms I've ever seen! I can say that John is one of the nicest people I have ever dealt with. Thanks John. I give you 5 stars!

Excellent service. The part I needed that I could not find anywhere else was sent to me next day, can't do better than that.
Exceptional value and speedy service. Highly recommend.

Fast, friendly, and faultless repair to my reel. And all at a very fair price. What more could you want?
All I need now is to catch fish!!! Thanks John.

Once again first class service and a very reasonable price, I wouldn't think of going elsewhere for reel service and repairs.

many thanks
Sent my broken Fox 12000 fs mag to John for repair. I now have it back and it's working like new.

I contacted 3 other reel repair companies and they would not touch it as availability of fox parts are non existent.

I am so glad I found John he was able to source the part and kept me updated throughout . I will be sending all my reels to John in the future.

Tight lines

W ell done John. A great service and real attention to me, your customer. My Okuma reel was returned to me in 6 days, repaired and ready as new. Thank you.
Fantastic customer service - I would certainly recommend john as a genuine guy and an individual keen to help and add value.

Thanks for your recent help.

Dan Alexander
What a top quality service reel value offer, great customer service & value. I will be recommending Johns work to all I know, thank you very much.
Fantastic service from John at reelvalue. My Okuma magnetix level wind was repaired, reel serviced and returned in only a matter of days. The reel looks and feels as good as new.
REEL VALUE provide prompt and efficient service. Including a refund on unnecessary postage, as standard delivery worked well instead of the expense of Special Delivery.
The product, I was already familiar with, and has worked as expected on a second rod. Its practical, robust and easy to use.
reel value got recommended to me by simon at penn service I,m glad he did my penn affinity was in a mess john got it up and running like new in no time and serviced it me and it did,nt cost a fortune brilliant
Superb service! Great value for money and very friendly.
I would recommend Reel Value to all anglers.
Needed some spare spools for my okuma reels got in contact with John at reel value and he sorted out some really good alloy one's. The service was great and I didn't have to wait long for them to arrive. Will be using reel value again.
I required a bail arm slider for my Okuma Spector reel. I had tried many other outlets but with no success. I then contacted `Reel Value`. John then emailed me to say the reel was discontinued, but if I sent him the broken item he would try and find a match. A couple of days later I received a phone call from John saying that he had turned out his shop and found the `last one in existence`. I have since received the item and my reel is serviceable once more. In this day and age for someone to take the time and trouble to search his stock for a very low value item is not the norm, therefore I would highly recommend `Reel Value` and I feel that it certainly lives up to its name..
Excellent service. have used REEL VALUE before and once again my reel returned promptly .. and cheaply. looking and working like new. great service John thank you.
excellent service, reel repaired and returned within 1 week
Absolute A rated service! Had all four of my carp reels (ultegras) serviced by John, no problems and the reels are back to 100%! Would recommend to anyone! Quick turnaround, quality workmanship and exceptional value for money! Will be sending my spod and marker reels now! Big thumbs up! Thanks!
No faults with john or this company at all absoloutly excellent. I sent john an email again within a few hours had my reply &my carp daiwa big pits were on there way, great communication from john himself & a very very quick turn around has been less than a week... brilliant company & people to deal with
Reel Value has lots of positive comments and here is another one. My carp reel had a problem so sent John a short E-mail and immediately had a reply. Sent the reel off, John told me what the trouble was and a few days later the reel arrived back like brand new. Keep up the good work John, and many thanks for the good service.
An absolute brilliant service. Lost Reciever to my alarms and got in contact with john who was really helpful. Sent him my alarms and he was able to sort me out with a replacement Reciever. Top bloke and will deal with him again. Reel value for money!!
I cannot recommend John at Reel Value highly enough - fantastic service, expert advice, he goes the extra mile for you with his friendly and cost-effective service. I would have no hesitation in using his service again and recommending others to do so.
This is the second time I've sent a reel to be repaired, both times the service has been excellent,the reels returned in less than a week & working has good as new. Excellent quality service at affordable cost. I can't recommend highly enough. Many thanks
Fantastic service and workmanship, repaired and service one of my troubled ultegras! Its now better then new, well happy thanks! Regards paul chester
I sent my okuma convector 55 to john with star drag troubles after I was told by a skipper to leave the star drag engaged while caught on a wreck which left my reel letting off line even while the star drag was engaged and john sorted the troubles for me and gave my reel a good oil and service and after john fixed the reel he phoned me and gave me advice as to what to do next time i'm caught on a wreck and on top of this he recommended some boats for me to charter with good skippers! I would definitely send my reel to john at reel value for all my repairs and servicing
Like Gary Magee, I also had a Scierra reel repaired by John - and on the same date. Haven't tried it out yet but all looks perfect. Also very efficient and friendly service, excellent turnaround, and to be highly recommended.
My comments are IDENTICAL to those of Gary Magee of 7th April 2015, in terms of experience, turnaround, cost, reel make and even the date. Excellent work, John.
Excellent Service! Someone mentioned earlier that John here is "Old School". I couldn't agree more and wish there were more of his ilk still offering their services today. I had a free spooling problem with my Boss 270 (probably my own fault, a bit lazy after last use). This is not the commonest of reels in the UK. I spoke with John and he was not in the slightest bit fazed by the make. He had the job done within a day, replacing parts I thought we would have to wait ages for. I had it back the next working day after the Easter Break. Incredible service and a pleasure to deal with. Live long and prosper John <grin>
Veryy impressed of Somerset...
I sent my Scierra xda 9/11 fly reel to John for repair in hope that it could be fixed , it has been sent back in perfect working order in a short space off time and at a very reasonable cost I would highly recommend John to anyone once again thank-you John .
Entrusted my beloved Snowbee DB-10 to John and glad that I did! It runs better now than it did when new. Super fast turnaround, great service and value. Thanks John, for restoring my confidence in my favourite winch. Wouldn't hesitate to use your services again or recommend to others.
Very pleased with the honest service John provides will definitely use again
Difficult to praise John enough for the service he provides. Great work, great price, great turnaround, great attitude. Would'n't hesitate to recommend him to anyone.

Great service provided. Very impressed. Definatley use again for any future repairs/servicing. Comes with my highest recommendation
Fantastic service and speedy turnround at a fantastic price, highly recommended.
John has just returned one of my much loved Okuma Raw II 40 reels having serviced it. The instant anti-reverse suddenly stopped working on my last fishing trip and I was at a loss as to whom I should send it to for repair. I found Reev Value via Google looking for an Okuma approved service center. I can honestly say that the courteous and professional service I have received is second to none and I would have absolutely no hesitation in recommending John or his services to anyone. I could not fault the speed of turnaround from sending in my reel to receiving it back. It now purrs better than when I bought it! A HUGE thank you and well done!!
I contacted John after a recommendation from a friend of mine , who said this guy is absolutely spot on with reel servicing and maintenance. I sent my Saltist 2 speed lever drag to him because it was nearly seized up. I sent the reel on A Friday evening and he rang to say that it was ready and he was posting it on the following Tuesday !!. This guy is truly one of the old school , very knowledgeable , sincere and totally trustworthy. I would recommend him to anybody who wants the best reel service and repair available.

I bought a Kingpin centrepin reel on ebay with a broken ratchet, John managed to source the required part and repair it within a fortnight. Excellent service at a very reasonable price.
What a brilliant and friendly service John gives! My Okuma Aventa is now back in perfect order - either that or he replaced it with a brand new one!! Can't thank John enough.
I had a broken spring on my Okuma Sheffield centre pin and it was also fairly gunked up after 4 or more years use. I checked that it could be repaired and sent it off 2nd class signed for on a Friday. The following Tuesday (whilst I was out fishing!) I had a call to say it was done. I rang on the Weds when back home to pay by phone and on Friday, only a week after I had sent it 2nd class (I was in no hurry) it was back with me. Spring repaired, the reel cleaned and serviced and now running like a dream. I hadn't realised how slow it had become. All this for £16.50 inc postage back. Great value, great job and fantastic customer service. I've made a note to get my reels more regularly serviced at the end of each season in the future.
John at Reel Value repaired my Okuma Sheffield centre pin. I work in a tackle shop and have dealt with various reel repair companies. Without doubt this guy gives the best service in turnaround and price that I have found. Highly recommended.
Sent my Grauvell Zeus fixed spool to John for a new roller and bale arm after I busted it on a Norfolk beach! The turn-round was less than a week. Great service and value-for-money service once again by Reel Value!!
Just received my two SL30SH reels back within less than a week repaired and serviced ready for use again after being left for a while in bad shape, service and communication is top notch !! cheers john !!
Excellent service by John to get my Okuma working again. Fast turn round and a good price. Will definitely use this site again, Cheers John.
had my 3 fox 12000e serviced and cleaned. John kept me in touch and was very quick on the turn over,he also changed one of the bail arms to a silver one...dont go the companys for a EXSPENSIVE service,send them to REEL VALUE.I cant rate highly enough...thanks again John
Called on John's services again and received top class work. John's friendly, personal approach and knowledgeable advice about reels is second to none. He will fit you up with a reel to suit your personal needs and not just for a sale, at unbeatable prices. Would recommend him to anyone.
Simply the Best!!!. John provides a first class service at very low prices. He repaired my okuma multiplier in double quick time and is easy to contact at any time. This is the best service I have had anywhere and will definitely be sending more reels down.
Many thanks
Great service, can't fault John for his personal touch. He worked magic on my reel and it is now working perfectly. I would recommend him for reasonably priced, first class repairs and fast return.
This is the second time that I have had the pleasure of endorsing Johns services which continue to be outstanding. 5 reels sent in a variety of conditions and all repaired and serviced in double quick time including part replacements and at a more than reasonable cost. There is no one better at what he does and the customer service and attention to detail are just fantastic. Thanks again John and my best wishes..Mick