Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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This man is amazing, two faulty Shimano 5000 GTE & RE reels, One with faulty oscillation the other the handle jammed solid within the body.
Sent off and returned within a few days looking like new and fully repaired and serviced. All this at a charge of £25.45 which included the return postage.
Highly recommended. :)
Signed on 9th June, 2017 by Phil Smith
Once again John came to my rescue. I got to buy an old JW Young Rapidex centre pin. Some 60 years old. It spun about 4 times then old age had it gasping. Contacted John, who said send it in. He takes delight in having classic reels on his work bench. Within a few days it was returned, cleaned and sprightly and spinning like top. He is an amazing man, and full of Yorkshire integrity, and what good value.
Signed on 7th June, 2017 by joe palmer
These people really do know what they are talking about fantastic service and at a very reasonable price. I will be using you guys again sometime soon thanks for all your help.
Signed on 5th June, 2017 by Tim Huddlestone
A great thanks to John, I bought a new cheap reel off an auction site which after use I thought was great. I tried and tried to get some spare spools to no avail then an email to John, yes we have them in stock genuine and others that fit all at a great price. I rang him Tuesday mid morning and paid over the phone. They were dispatched the same day and arrived Thursday morning what else can I say superb service. Thanks again
Dave
Signed on 26th May, 2017 by Dave S
Big thank you to John who fixed my bait alarm for me. Great service and got them back in a few days. He kept in touch and nothing was to much trouble. Top guy many thanks John shaun
Signed on 14th May, 2017 by Shaun reid
John repaired and serviced one of my Daiwa Entoh's and feels like new now. Will be sending my others for a service. Top class service, excellent value and a pleasure to deal with. Would recommend to anyone.
Signed on 13th May, 2017 by Mike S
John gave my old Daiwa Windcast reels a general service and now they feel like new, nice and smooth on the retrieve and the drag back to silky perfection.

Good friendly communication by John and a very reasonable price, highly recommended.
Signed on 9th May, 2017 by Simon B
My Sheffield okuma center pin needed a new spring and a replacement screw which I'd lost. John came to the rescue. Totally reliable. Quick service and such good value. Highly recommended. Joe Palmer.
Signed on 7th May, 2017 by Joe palmer
Top bloke who really knows his stuff.Made a great job of servicing my 2 shimano reels and got them back to me quickly,will definitely be using again and would recommend.
Signed on 26th April, 2017 by paul smith
I sent my Okuma Solterra 15LX to John with a lever drag problem, he sorted the problem quickly and in my opinion for very little cost, excellent service and will certainly have no hesitation about using John again, Thanks John, great job!!
Signed on 13th April, 2017 by STEVE.L
Literally just got off the phone after speaking to John and have to say out loud, THANK YOU JOHN.
Without his help I would not have got my senzora 13 receiver paired to my detectors before xmas 2017. With help like that it restores ones faith.
Thanks again.
Signed on 13th April, 2017 by Aleks
I had 4 reels serviced by John earlier this year (Avet/Okuma/Penn & Daiwa), and all I can say is that the customer service that John provides is outstanding and at a great price. I would highly recommend John to anyone looking to have their reels serviced.
Signed on 11th April, 2017 by Andy Miller
Excellent workmanship, very quick and great value for money. Impressive service will recommend to all my fishing buddies.
Signed on 6th April, 2017 by Ian Carr
Cheers for putting a reel back together after me nearly trashing it.
Excellent service , a good thought provoking natter as well .
Highly recommended .
Signed on 23rd March, 2017 by David Will
Excellent service. First class repair. Two of the handles on my ancient Okuma fly reel cartridges had fallen off. These were replaced at a very reasonable price, and returned very quickly. I cannot thank your customer service enough.
Signed on 23rd March, 2017 by Ian Price
Sent my Mitchell 624 for service and clutch replacement. Excellent service the reel was back in no time and it feels great to be working again.
Off to Cyprus but will pass on your details over there. Thanks
Signed on 16th March, 2017 by Clive Rowbotham
I have a couple of 3000 size fixed spool reels that I use for bass lure fishing from the shore, mainly down here in Devon but also in Southern Ireland. They get a fair amount of 'hammer' and often end up dunked in salt water. One is a Shimano and the other is a Okuma. I have sent both of them to John at Reel Value for repair and servicing. I have been very pleased with the efficiency, courtesy, and high standard of work that Reel Value has provided. I live in a city that has a specialist reel repair and service centre less than three miles from my home, but I would far sooner send my reels to John and get them back working properly within three or four days and at a very reasonable price.
Signed on 15th March, 2017 by Peter Macconnell
Sent 5 multipliers to John at reel value fantastic service thanks John .
Very fast turnaround by post and reels are absolutely gleaming

Thanks fantastic roll on the summer 👍
Signed on 13th March, 2017 by Mile clavis
Had my 3 okuma big pit carp reels serviced and repaired. Great service and such a quick turnaround. Thank you John.
Signed on 22nd February, 2017 by David Arthur
Had a problem with the level wind on my Penn 330GT?Sent it in to John it was repaired and serviced within a week at very very reasonable price?John is a tackle benders best friend .Thanks John
Signed on 16th February, 2017 by frank matthews
Posted a shimano tld 15 & a daiwa sealine for service/ repair on Monday. Both serviced and ready for the return post Saturday morning. Recieved 2 days later serviced and ready to use. Highly recommended
Signed on 12th February, 2017 by Rob Butler
I've had some alarms paired up to receiver, very good communication and a very fast turn around in receiving them back. Many thanks and highly recommend
Signed on 11th February, 2017 by Phil
Thanks John,

I recently had my Shimano Reels serviced. Come back in fantastic condition. I'm adding you to our Website so the lads can get theirs done before out Alderney Trip in May.

Great service and thanks for the Tips over the phone.

Highly recommended.
Signed on 10th February, 2017 by Gary Davison (website: http://www.crookhamseaangling.co.uk/)
Had 3 reels serviced. They have come back like new. Excellent service and reasonably priced.
Signed on 6th February, 2017 by John Alvey
Top bloke, great customer service I would recommend to anyone 10 out of 10 from me very happy thanks jon
Signed on 1st February, 2017 by jason holt
Excellent service and a quick turn around, very reasonable prices
will recommend every time
Many thanks
Signed on 29th January, 2017 by Paul varcoe
Had a broken part on a savage gear landing net, Spent some time trying to source one , Until john helped out and got me sorted . Many thanks for your effort.
Signed on 25th January, 2017 by Gene laffar
Great service returned in quick time reels back in top condition.
Signed on 19th January, 2017 by Tony
Sent John 2 old Leeds centrepins for new bearings and to see if he could get one spinning properly (following some historic abuse!). Got both back in double quick time, and spin like new. Only charged £8.50 per reel plus postage. Top service from a top bloke - very many thanks x
Signed on 26th December, 2016 by Nick Sutton
the mans a genius. very quick turnaround. sets the standards others should try to achieve.
Signed on 22nd December, 2016 by gordon grear
Top service quick turn round and great value for money will be sending more reels many thanks
Signed on 12th December, 2016 by Paul jacklin
After struggling to get a part for my Okuma reel anywhere,John came to the rescue,top bloke,and great,quick service!
Signed on 5th December, 2016 by paul smith
Asked John ,to clean and service 3 x shimano baitrunner 8000 XTEA's,(have used john services before my dads Mitchell match reel) johns effort and dedication is testament to the fabulous return of my new gleaming silky reels , I might ad with a great turn around of a couple of days ,these reels
are now running so smooth,
over last few years these reels have had endless encounters with specieman tench,large carp and barbel and John has fully rejuvenated these top reels ,looking forward to putting them into use in 2017 tench season ,highly recommended and services used by many members of tenchfishers specieman group
Many Thanks john
Signed on 28th November, 2016 by Peter carmichael (website: http://Tenchfishers.com)
Sent a Sage fly reel recently for service and repair.
Thanks for the very quick and proficient work done at a remarkably reasonable price.
More work will definitely be coming your way
Signed on 25th November, 2016 by David C Cooper
Sent John my Shimano TLD Multiplier, he phoned when it was done and sent it back with fast delivery. I am very happy with the result, his price was great, I highly recommended him. I will be sending more work his way.
Signed on 12th November, 2016 by Stephen Montgomery
I sent john two reels PENN INTERNATIONAL 975 LD MULTIPLIER AND DAM 431 LDL QUICK POWER CHAMPION LIGHT TROLLING 4 BALL BEARING LEVER DRAG. They were in poor condition he repaired them and sent them back within 1 week now "THATS WHAT I CALL SERVICE" and the cost was very reasonable. Thanks verymuch John i will be using you all the time now i have found you. thanks again
Signed on 4th November, 2016 by Gerald Froud
I sent John two identical Dam Quick reels that had stopped properly functioning as bait runners and he sorted them within a day of receiving my parcel. He phoned to confirm he had mended them and the price was so reasonable, fantastic service! I just wish everyone I deal with was that good. Thanks very much John.
Signed on 28th October, 2016 by Graham Walker
Excellent service, customer relations, and at a very reasonable price. Sent three shimano reels all with broken anti reverse, John even phoned me to discuss what he had found, a real gent. All received back mended and in immaculate condition, thanks very much John.
Signed on 28th October, 2016 by Bob Mousley
Sent my Shimano multiplier reel for a clean an service and I had it back withi days, fully serviced and cleaned and looking like new. All this including postage cost me the princely sum of £13.00. A bargain in anyone's language. Throw in John's customer relations and you just can't go wrong. I will definitely be dealing with him from now on for all my angling requirements.
Signed on 24th October, 2016 by Alex MacDonald
Didn't clean my Greys Gmag6 properly after its last outing,so it ran like a bag of spanners
Sent it to John to have a look at.
He rang me to say it was ready and even gave me advice on how to set it up properly.
One week later its back and runs like new,i have learnt my lesson with reels and saltwater but if I have any mechanical issues then John is the guy I will contact first in the future
Many thanks Colin
Signed on 24th October, 2016 by Colin Little
just received back my much abused shimano 10000 xte's and diawa spod reel all cleaned and serviced
and smooth as silk cant believe the difference John has made to these reels second set of reels John has serviced for me this year good turn round and excellent value have already recomended him to several friends
Signed on 15th October, 2016 by Ian Jarvis
John thank you so much for sorting my reel with its stuck cassette. Without your expertise I would not have been able to use the rest of the cassettes. Your helpful responses to my plea and the highly efficient service was much appreciated
Signed on 7th October, 2016 by Bob Pawson
john is a proper gent,very helpful,repaired my old firewolf reel as good as new now,returned in a week,as cheep as chips,will pass on to friends,thanks again john
Signed on 24th September, 2016 by lenny sprox
I had an old Okuma Magnetix reel that had been very reliable but I had abused to the point of failure.
John did a very cost effective repair and it is now good as new.
He also supplied me with two more identical reels brand new - at a price better than hours of web searching could achieve.
Most important of all his excellent advice guided me back to my Okuma Magnetix where I had been searching for worse but much more expensive reels.
I will be back and I will recommend this service to anyone.
Signed on 17th September, 2016 by Andrew (website: http://www.samuelgrant.co.uk)
Thank you John and Reel Value for your excellent service. I dropped my front drag knob of my Okuma tri rex reel into a lake and lost it. I trolled the World Wide Web for a new front drag knob to no avail a Canadian gave me the name and wed site of Reel Value. They not only got me a replacement drag knob they (John) told me about the Okuma bait feeder conversion cap. You set the drag to suit line strength activate the free spool lever and the spool is free running. I felt sick when I lost my front drag knob but I've got a big smile on my face as I write this comment as my reel is not only fixed its better than the original version.
Look forward to my next purchase.
Regards Andrew
Signed on 17th September, 2016 by Andrew Johnston
Fantastic service, unbeatable prices thanks John for a fast friendly service used twice now and would definitely use again,would highly recommend
Signed on 12th September, 2016 by Stephen Bailey
I have just received back my two Okuma BF40 reels, purring like kittens, following being serviced by John. I came across Reel Value scouring the internet as I needed to have my RAW II reels serviced before Svensden had appointed a service provider. From my first telephone conversation with John, he came across as being very knowledgeable and patient, this prooved to be more than true as I cannot fault the quality or thoroughness, of his work. He is always very fair and extremely good value for money, I do not send my reels anywhere else! Well done John and thank you for being such a helpful and honest chap!
Signed on 8th September, 2016 by Mark Crossey
Ordered lures on the weekend, despatched Monday, delivered Tuesday AM and catching fish Tuesday PM after work!
Excellent service as usual, Thanks John
Signed on 26th August, 2016 by Chris W
Sent 2 reels in for repair and service from Cyprus, both reels returned like new in under a week, friendly and professional service, would definitely use again. Thanks and regards.
Signed on 24th August, 2016 by Billy MacDonald
I've just had my 10' salmon fly rod back from a repair by John Wordsworth and I'm delighted with the result. The tip section of the rod - a Scierra - had snapped and a replacement wasn't available as the rod is no longer on sale. John repaired the broken section and also supplied a new tip section. I couldn't tell the difference when either the repair or the new section were fitted. All this was done swiftly and at an excellent value-for-money price of less than £40 including postage to and back from Reel Value. Superb service and craftsmanship. I'd highly recommend Reel Value.
David Simpson
Signed on 23rd August, 2016 by David Simpson