Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Just had my Abu Garcia Revo serviced and reassembled (after my failed attempt). Serviced and sent back on the same day Reel Value received it. Very friendly and fast service with a very competitive price!
Just had my Okuma Clarion reel returned fully repaired and functional. Posted Friday, Delivered Tuesday. What excellent Service. It is very rare to find such an honest and professional person these days, but John is such a person, who delivers what he promises at very reasonable prices. I have no hesitation is recommending John's services to anyone.
Great service and a good price. Okuma Magnetix MG-20LS repaired and serviced. Sent 20 Jan, back 25 Jan including a weekend!! If ever I need a reel repair or service, I'll be sending it here.
Outstanding customer service,and a really nice person to deal with.Avet reel repaired and returned within 3 days at a great price.Would highly recommend this firm
Sent an Avet reel for new bearings and service,Posted Wednesday was back Saturday .Great job and don't know how he does it for the price.Would definitely recommend this guy to anyone who wants fast friendly service +++++
Good service, good prices and a great guy to deal with. I have recommended John to a number of people at the club and have pinned one of his brochures up in the lodge. For reel service and repairs it's the only place to go.
Contacted John a couple of month after buying a pair of Okuma reels which are fantastic I couldn't find any spare spools so I contacted John who bent over backwards to help me out and supplied me with a set at a fantastic price and didn't charge much for recorded delivery which was very quick THANKYOU JOHN
Only reason I used John was he was recommended,next time I use him it'll be because of the attention he paid,the price he charged,the time it took and the all round nice guy that he is! He'll be getting busier as he's being well praised and recommended to a large amount of anglers up here in the highlands!!
I had a Hardy Marquis fly reel with a broken drag knob. I have tried to get help from Hardy/Grey/Abu Garcia customer support for over a year without luck!! Then I found John's site and he sorted me out within a few days. I can really recommend doing business with John.
Just got back my referb Allcock Aerial which was in a real state when I sent it up to John,s . got it back today only been away a few days, its almost new! Thanks John good price good service. Gordie Pearson, Chatham Kent.
WOW what a service John is a legend the turn around and honesty is second to none My senzora alarms and reciever all fixed and sent back before I could email john to check he had received them This is the best value and service I've had in a long while Even the after care is spot on Once again a big thank you to john and the team at reel value James griffin
Such a nice company to work with! Most genuine person on the web! 100% recommend purchasing from here as it's reliable and friendly!
After a slight mishap after some poor decision making which resulted in me getting rather too intimate with the lake, John has done a brilliant job supplying a new alarm handset for me after the old one got water logged! Saved me having to buy an entire alarm set. Thanks!
Faulty Prologic receiver was well knackered . John supplied a good serviced used one at a very good price . Great to see a quality service with good old fashioned prices .
John is a breath of fresh air, and certainly knows about customer care! I broke the handle of my okuma reel and after numerous attempts to obtain a replacement drew a blank. Trolling the Internet I found this site, ''reel value'' and made contact with John. I explained my problem and straight away he knew exactly what replacement part was required, the price including postage was extremely reasonable and received it next day, boom! Job done. Fitted and working like it should, one happy angler. I found John pleasant and easy to talk to and he is well knowledgeable in his field.I will have no hesitation in using his services again. A pleasure to do business with. Thanks for all your help John. Brian.
John was an absolute god send. I lost a handle screw cap to my reel and needed it in a hurry. We made contact and he was able to help me measure my reel to get the correct part. It was delivered within 48 hours of the request and i cannot praise him enough for his professionalism, customer service and telephone manner. I own quite a few reels and his customer service was the best I have ever received. I will in future deal with him other than a well known reel service centre in Wales who frankly were not upto the task. Well done Sir you get a gold star!!!
thanks once again john for the service on the diawa tournaments and the quick turn around.Regards Paul
So pleased, sent two reels that I thought we ready for the scrap heap (saltist 50 & ambassador 7000I) and got them back in perfect working order. Sent on a Friday morning and back with me the following Wednesday with a phone call from John on the Sunday in between to tell me they were done and being posted. Excellent service!! Excellent price. Many thanks, will be recommending to all!
I sent four Penn multipliers to be serviced, sent on a Wednesday and had them back on the following Monday, all in a much better state than sent in. The reels are all working properly now and everything completed as expected. Thank you!
Broke my top buckle on my salopettes emailed John he found the part I needed and sent it to me straight away . Great to deal with very easy
I had an okuma trio 80 Which had been dropped damaging a lot of the front end.sent it of to John and 3 days later received it back in full working order.fantastic job thanks John.
A hand-me-down reel is special, a Mitchell 300S is very special! John has repaired mine back to fully working order so that it lives, breathes and fishes again. My Grandad fished this reel, taught me to fish with this reel and a Shakespeare Standard! The best, So many thanks to Reel Value, fantastic job!
hi just had 6 x big pits, 1 x 4500 GT Baitrunner and 1 x Daiwa emblem-s serviced by john ,well pleased with the results and the quick turnaround . 8 days from the day i sent them and recieved back. will definately recommend him to my mates
big thanks to John for sorting my prologic alarms
i took two Okuma reels in one for repair and service the other one just for service i dropped them of in person on the Saturday morning i then received a phone at 08.30 am on the Monday morning both reels repaired and serviced i was more then happy with the service and cost i would recommend John to all my friends and any one else that would need his services once again thank you for the very prompt service for my reels Neil
Thanks for all your help in getting the right handles for my Aventa center pin looks and feels great again cheers John 😊😊
What can I say about john except what a guy, the reel is an old mitchell 440A and now its like when I first bought it. Can't thank him enough.Cheers John
Thanks John for putting yourself out for such a small order. I would recommend John to anyone wanting anything to do with reels.
just had 2 Penn reels serviced and cleaned after too many years of abuse. Came back in 10 days looking like brand new and didn't cost a fortune. Excellent value and service.
Just had three Daiwa Tournament Entoh's serviced by John. Came back looking and feeling brand new. Extremely satisfied. Good advice and quick turn around. i can highly recommend
Excellent service from John at reelvalue. Needed some spare spools, ordered them on Saturday morning and they arrived on Monday. Nothing too much trouble. Will certainly use reelvalue again.
Fantastic service and price, sent john my Dawia Saltiga on Tuesday and got it back fixed and serviced on Saturday. very satisfied customer.
What absolutely fabulous service the response time exceptional and the knowledge of what you require and quality of the product my Okuma epic pro is now brand new again courtesy of John I know now if I ever have a problem with my fishing gear I now know who to turn to once again John thank you very much for all your help in sorting my reel problem out.
Excellent service from John as usual. Highly recommended!
My Okuma Trio 40s had failed gearing, Spoke to John who assured me this was not a problem to remedy and suggested I send him the reel for repair and service, did this and reel repaired, serviced, sent back and back on the rod within a week for very reasonable price, TOP MAN, BEAT THAT!
Excellent price and service from John at Reel Value, highly recommended.
I posted the reel to John on Saturday, and he called me on Tuesday to say that the work was complete. Great service, and an excellent price. I will definitely use again.
You would have to travel a very long way to find a more pleasant, knowledgable, professional person than John. The service and advice is second to none; others should take a page out of John's book to show that "this is how it should be done". The service he completed on my reel was extremely fast, reliable, exceptional value to say the very least. I would highly recommend "Reel Value" to anyone who has any issues with regards to their reels. Again, thank you John, very much appreciated indeed.
John great service you provide the best prices on the Internet fast turnaround and good communication what more could you ask for !!!
Hi John Just like to say thanks for the great job why did on my Diawa Carp Reel Well recommended and at a great price All the best Dave
Had contacted UK Prologic after problems with my alarms. Prologic gave me John Wordsworth mobile number to contact for help/assistance. Rang and left voice mail message. Within minutes John had rang me back. Was not sure what sort of response I would get as untried source but my immediate fears subsided and John was very helpful and friendly from the start. In short while John had resolved my alarm problems without fuss explaining what to do over the phone. To top it all this was a FREE service where John Wordsworth was happy to give his time and expertise even though my alarms were not bought from him direct. Also if my problem could not be resolved he would be able to repair the alarms for small charge if sent to him. I would be happy to donate money for the advice/time given if a facility was available through this website. Excellent service.
I sent my Okuma to John just before i sent it to Davey Jones locker, years of Congering and not getting it serviced left the reel internally in a sorry state. John was determined not to be beaten and has got the reel working despite the parts not being available. I cannot recommend his service highly enough great value and he will be straight with you. My only regret is not getting my reels serviced annually something I will be doing in future. If you think your reel is a gonna give John a call if it can be fixed he will fix it!
Once again fabulous service from John, my Penn 320 LD was serviced and returned in a week,unbeatable price highly recommended.
Thanks for your assistance John - it's always a pleasure dealing with you.
I sent my Okuma reel which was in a sorry state to John.The service I received was outstanding. The reel was successfully repaired and returned in just over a week, and the damaged part also returned so I could see the extent of the damage. John offers a fantastic service at a very reasonable price, keeps you informed and explains what the problems are. I strongly recommend all those with damaged reels to give John a try, you will not be disappointed. Thanks again John Terry Keard...kent.
I've been involved in carp fishing and purchasing tackle from the U.K. for over 30 years now. After having a big ordeal in trying to obtain a 3 rod set of the Prologic smx alarms recently I was connected to John through Prologic. John had a set left and promptly dispatched them, and they arrived im a week. Some of the neatest alarms I've ever seen! I can say that John is one of the nicest people I have ever dealt with. Thanks John. I give you 5 stars!
Excellent service. The part I needed that I could not find anywhere else was sent to me next day, can't do better than that.
Exceptional value and speedy service. Highly recommend.
Fast, friendly, and faultless repair to my reel. And all at a very fair price. What more could you want? All I need now is to catch fish!!! Thanks John. Rupert
Once again first class service and a very reasonable price, I wouldn't think of going elsewhere for reel service and repairs. many thanks