Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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My SL30SH was making some horrible noises. When I looked up how to service it I had flashbacks to the days I used to strip down Mini engines and always have a few nuts & bolts left over on re-assembly ! So taking the wimp option I sent the reel to John who serviced and changed a bearing in it in no time and as cheap as chips. I'm happy in the knowledge that I will never again contemplate stripping down my own reels. John you get my vote mate.
Signed on 1st February, 2019 by Dave Ball
What a great service and very helpful along the way. I had a 4 th R2L bite alarm that I could not get to speak with the receiver John sorted this out very quickly and at a very reasonable price. I would strongly recommend him for all your needs. Many thanks
Signed on 30th January, 2019 by Vince Saunders
John found me a travel case for my Savage Gear xlnt3 rod for a great price and got it in the post to me here in Jersey in double quick time.
Fantastic service, i wont go anywhere else now!

Thanks John.
Signed on 23rd January, 2019 by chris settle
Brilliant service and very cheap too! Would recommend if anyone needed any repairs or maintenance to their equipment!
Thankyou again😊
Signed on 4th January, 2019 by Bev MacDonald
What excellent service, sent a reel on a Wednesday for changing left hand to right and was told on Thursday the reel had been received and sorted and would be on it's way back on Friday, received on the Tuesday all sorted, now that is outstanding service when the reel travelled from Cornwall to Rotherham and back in less than a week considering it was fighting Xmas postal chaos. Many thanks John.
Signed on 18th December, 2018 by Jim Freestone
Big thanks to john on repairing my prologic r2l alarms. Gave me great advice and a real speedy service when required
Signed on 18th December, 2018 by James lewis
Thank you John for simply excellent service. I do enjoy using my Mitchell Matches but they had become un-workable. Not any more thanks to your skilled and speedy repair to the old machinery ... smooth as my trotting now - lovely job.
Signed on 4th December, 2018 by Hugh Miles
What a pleasure to do business with this guy, great communication, professional attitude, sorted my reel in no time at all, and at a very fair price.
In future if anything goes wrong with my gear, I'll just post it off to John, simply not worth worrying about it. 10 out of 10, they do what it says on the tin, diolch yn fawr iawn (thank you very much).
Signed on 30th November, 2018 by Mike James; (Treasurer) Cardiff Fly Dressers Guild
If you're looking someone to service/repair your reels that you can trust look no further that John. His work is professional, top quality and amazingly priced. I wouldnt let anyone else touch my reels, thanks again John
Signed on 20th November, 2018 by Drew Dearden
I was looking for the right part for my discontinued okuma baitrunner reel for a couple of months before I managed to find John, taking apart other broken reels to try and see if the part fitted my one but had no luck so I sent it off to John to see if he could help, I also included a reel that was in bits with a note saying keep it for parts or if not bin it, not only did he repair my broken reel but also put the other one back together and fixed it for me no more than a few days of me sending them.
Very good customer service
Great price couldn’t be any more happier, will be sending my two more well used reels off for a service very soon thankyou again
Signed on 18th November, 2018 by Louis mundy
What a find. I have an Okuma Beachcaster Pro which has been discontinued for years. John somehow sourced the parts, reel fixed and returned in no time and at a ridiculously low price. I have no problem recommending John. I will be using him again. Many thanks
Signed on 14th November, 2018 by Steve Marshall
This is the first time I have used john as I only recently found him. He was able to provide the replacement part I needed for my multiplier reel at a very reasonable price compared to every other place I found it. John was very quick to respond to emails which was fantastic and the delivery time was amazing considering I live on quite a remote island. Thank you again John you're a life saviour and I shall definitely be shopping with you again.
Signed on 8th November, 2018 by Andrew close
John was extremely helpful at sourcing 2 spare spools for my Okuma reels, where my local tackle shop had tried and failed. What’s more he did it effectively at cost making virtually nothing for himself. Will certainly come back for reel repair and service and might take him up on putting together a carp kit when funds allow. Thank you John. Really appreciated.
Signed on 8th November, 2018 by Rodger Houghton
Had a Okuma Komodo not running right.Sent the reel to John and had it fixed in a few days.Loved the service and the cost was brilliant.Anything wrong in the future will get sent straight to him with no hesitation.Totally Recommended.Many Thanks.John
Signed on 7th November, 2018 by andrew smith
I have used John a couple of times now, he provides a very fast service and at a good price, I will be back.

I would also have no problems recommending him to anyone.

Great service John many thanks.

Mark
Signed on 4th November, 2018 by Mark Lane
Had a problem with the receiver for some Sensora alarms (batteries had been left in and they leaked). It was beyond repair but John found a new one and gave the alarms a once-over then paired them up, all for £20. Highly recommended
Signed on 4th November, 2018 by David Holden
Sent off a set of Pro Logic Sensora 3 + 1 alarms with a faulty receiver (batteries had been left in and they leaked!). Beyond repair but John had a new receiver which he paired up with the heads, gave everything a once-over and sent them back, all for £20. Highly recommended
Signed on 4th November, 2018 by David Holden
Had a problem with my prologic smx alarms not pairing with receiver sent them off to John and he soon fixed the problem.
Great service and price and very helpful person.
Thanks John.
Regards steve phillips.
Signed on 28th October, 2018 by Stephen phillips
The cam on my Okuma reel jammed through corrosion. I was advised to replace the reel [throw away society]. I decided to replace the cam myself , enroute to finding the spare part I was lucky enough to come across John . Not only did he service my reel but he resurrected the corroded cam and all for a very reasonable price . First class service from a first class guy , sincere thanks John
Signed on 20th October, 2018 by Eddy Duckmanton
I wanted a spare spool for my Okuma 80 reel and I contacted many dealers, with no success. I finally came across the "Reel Value" website and sent a message. A few days later, John made contact saying he had indeed got a used-but in excellent condition-spool. Within two days I had my spare spool at a very reasonable cost, including postage. I'm very pleased with the excellent service and the condition of the spool. I wouldn't hesitate to contact John again.


Thanks John!
Signed on 17th October, 2018 by Keith McManus
Awesome service, great price. Thanks John.
Signed on 9th October, 2018 by Ben
Well, what can I say?? First rate service. Sent my Daiwa SL30SH to John for a service and investigation into the horrible noise it was making. Send the reel Monday morning, Tuesday morning received a call from John saying that the reel was ready to send back, arrived back with me Thursday. Looks better than ever, and feels incredibly smooth. can't wait to cast a line with it. Brilliant service from the legendary John, will be sending my other reel at sort notice
Signed on 4th October, 2018 by Nick
John had previously repaired two Sierra salt water fly reels that the manufacturers were no longer supporting. Returned as good as new.

This time two very dirty and gritty Hardy Angel reels returned as good as new. Great service and fast turn around


Thanks John
Signed on 5th September, 2018 by Peter Bulger
Really excellent service from John who fixed up my completely jammed Daiwa reel. Personal responses, considerate, great value. I've been discussing pollack lures and other bits and bobs with John since and will be using him as a go-to resource. So refreshing in days of automated mass online buying!
Signed on 18th August, 2018 by Lynton
John's customer service is outstanding. He repaired the handle to my discontinued Okuma multiplier rather than simply replacing the part. He avoided expensive solutions and also fully serviced the reel at a very reasonable cost. I have been recommending him to all my angling friends and will not hesitate to use him in the future.
Signed on 18th August, 2018 by John Cavanagh
John has provided me with excellent customer service in sourcing some prologic parts. He went out of his way to be helpful and was very friendly. Not only did he find the part I was after but also got it to me very quickly. Excellent telephone manner and did everything in his power to help. I wish him all the best in the future and I will be a returning customer. Thanks again John it made a change dealing with someone who actually understands how to provide 10/10 customer service. A very rare thing in this day and age. Pleasure to deal with. Thanks again
Signed on 17th August, 2018 by Simon hill
Just got my Shimano 4000 from Reel Value having sent it for repair. What a great job carried out by John, it feels better than new and all at a very reasonable cost with a prompt return. Without doubt I Reel Value will use again . Cracking service and a really nice bloke to do business with. Thanks.
Signed on 17th August, 2018 by Garry Stanton
I recently had some issues with an SMX alarm and receiver. I reached out to John and he shipped me out the receiver and the alarm paired together. I got them after about 7 days which is great shipping across the pond! Thanks for the service John!
Signed on 16th August, 2018 by Chris Matthews Illinois USA
Excellent service from my initial enquiry to receiving my reel back...like NEW. 10/10 5 stars from me john.
Signed on 16th August, 2018 by Darran Cawley
just received my daiwa regal-z 4050brt which I ordered on Friday fast service most reliable you get my 5 stars straight away hope to deal with you again in the future thanks
Signed on 13th August, 2018 by vic wilkins
A brilliant service. My experience with John left me to feel that he is very good value for money. He had a high level of costumer service. I will definitely use you again.
Thanks again, kind regards
Steve
Signed on 13th August, 2018 by Steve Wharf
Can't thank John enough for repairing my Prologic reel. Friendly and helpful guy who proved to be good value for money. Highly recommended. He is a font of knowledge.
Signed on 4th August, 2018 by Richard Powell
Excellent service on a repair on an old alarm and supply and re-pairing of a new prologic SMX alarm. Cant recommend the service and professionalism enough.....
Thanks very much
Danny,
Rye, UK
Signed on 11th July, 2018 by Danny
I had a problem with my alarms and contacted Prologic who put me on to John. I posted them from here (France) to Reel Value on the 2nd July. John phoned this morning to say they were fixed and on the way back to me. What an excellent service, thanks again John
Signed on 5th July, 2018 by kevin fitzgerald
Just had my shimano charter 2000 repaired and serviced what a great service they give
Signed on 4th July, 2018 by David french (website: Frenchd70@aol.com)
Just sent my Okuma Magnetix to Reel Value for service. Sent on Monday and back on Friday looking like a new reel. Brilliant service and will be sending more reels there in the future.
Signed on 2nd July, 2018 by Kevin Green
First time using reelvalue sent John a okuma cz-10cs which was turned around in just a few days. John was on the phone or emailed to keep me updated couldn't ask for better service will now be sending all my reels to John for service or repair.
Signed on 26th June, 2018 by Steve Wallings
I had a set of SMX alarms I sent them on Thursday 21st June 2018 i get them back by Monday 25th June 2018, so a big thenk you to the postal service and to John Wordsworth for an out standing service and at a very reasonable price.

Signed on 25th June, 2018 by Paul Askew
Just had my Shimano long cast serviced, wasn't sure how much difference this would make but how wrong was I!! The reel is so much quieter and smoother, the price and turn around was also amazing. Will be sending my other reels in now.
Signed on 9th June, 2018 by Richard Emery
Just had two Shimano 5000FA's serviced by John and they are now actually better than when I purchased them 12 years ago can't rate reel value highly enough ! Thanks John
Signed on 3rd June, 2018 by Steve Motarski
Thank you for your rapid response to my queries and excellent service. I would not hesitate to recommend you most highly.
Signed on 18th May, 2018 by Adrian Morris
many thanks for the great job done on my middy reel.
great price and fantastic service, would not hesitate to recommend you. thanks again
Signed on 11th May, 2018 by MR M WALLIS
Thankyou so much for your prompt return of my salmon reel. It was returned and repaired with minimal cost, a credit to you. without hesitation, I would highly recommend you. Thanks again
Signed on 4th May, 2018 by phil burgess
I contacted John about a broken Bait-feeder I had and if he could fix it and if so could he also supply a spare spool.
John responded very quickly and once I sent him the reel, he repaired it and posted it back to me including the broken gear from the reel and the spare spool in a shorter time frame than he quoted to me.
Well done John, for the excellent service that you provide in such a genuine and gentlemanly way.
Signed on 2nd May, 2018 by John Gregory
I sent John a 20 year old silstar baitfeeder reel not thinking he would be able to do anything with it, low and behold within a week he had returned it working.The price and service is excellent a very good job done.Thanks again John i would recommend REELVALUE to any fisherman thats thinking of bining their gear to ring John first.
Signed on 30th April, 2018 by Phil Chase (website: chasep31@yahoo.co.uk)
Got in touch with John via email, received email with contact number next day,rang him he gave me details on what to do.Posted my 20 year old silstar baitfeeder reel to him not thinking he would be able to do much with it ,but within week i received back and in good working order.Would certainly recommend REELVALUE to any fisherman that needs his help. Thanks again John a good job done!!!!
Signed on 30th April, 2018 by Pnil Chase (website: chasep31@yahoo.co.uk)
Although me and John live thousands of miles apart (Malaysia-England), he had no problem sending me the broken section of a Savage Gear Spinning Travel Rod I ordered and at the same time gave a complementary fix of the broken section. Tight lines forever John!!!
Signed on 30th April, 2018 by Iz
Although me and John live thousands of miles apart (Malaysia-England), he had no problem sending me the broken section of a Savage Gear Spinning Travel Rod I ordered and at the same time gave a complementary fix of the broken section. Tight lines forever John!!!
Signed on 30th April, 2018 by Izhal
I contacted John as I had a problem with my Pro Logic alarms and I was going to france shortly. He sorted them out as soon as he received them and posted them back all within 48 hrs, I will definitely be using him again. The service and price was amazing. Thanks again 😁 😁
Signed on 11th April, 2018 by Nick miles
Reel Value serviced my Hardy Marquis salmon reels very quickly and for a very reasonable price. Thanks Reel Value I will certainly use your services again.
Signed on 11th April, 2018 by Michael Baxendine