Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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An absolute brilliant service. Lost Reciever to my alarms and got in contact with john who was really helpful. Sent him my alarms and he was able to sort me out with a replacement Reciever. Top bloke and will deal with him again. Reel value for money!!
I cannot recommend John at Reel Value highly enough - fantastic service, expert advice, he goes the extra mile for you with his friendly and cost-effective service. I would have no hesitation in using his service again and recommending others to do so.
This is the second time I've sent a reel to be repaired, both times the service has been excellent,the reels returned in less than a week & working has good as new. Excellent quality service at affordable cost. I can't recommend highly enough. Many thanks
Fantastic service and workmanship, repaired and service one of my troubled ultegras! Its now better then new, well happy thanks! Regards paul chester
I sent my okuma convector 55 to john with star drag troubles after I was told by a skipper to leave the star drag engaged while caught on a wreck which left my reel letting off line even while the star drag was engaged and john sorted the troubles for me and gave my reel a good oil and service and after john fixed the reel he phoned me and gave me advice as to what to do next time i'm caught on a wreck and on top of this he recommended some boats for me to charter with good skippers! I would definitely send my reel to john at reel value for all my repairs and servicing
Like Gary Magee, I also had a Scierra reel repaired by John - and on the same date. Haven't tried it out yet but all looks perfect. Also very efficient and friendly service, excellent turnaround, and to be highly recommended.
My comments are IDENTICAL to those of Gary Magee of 7th April 2015, in terms of experience, turnaround, cost, reel make and even the date. Excellent work, John.
Excellent Service! Someone mentioned earlier that John here is "Old School". I couldn't agree more and wish there were more of his ilk still offering their services today. I had a free spooling problem with my Boss 270 (probably my own fault, a bit lazy after last use). This is not the commonest of reels in the UK. I spoke with John and he was not in the slightest bit fazed by the make. He had the job done within a day, replacing parts I thought we would have to wait ages for. I had it back the next working day after the Easter Break. Incredible service and a pleasure to deal with. Live long and prosper John <grin> Veryy impressed of Somerset...
I sent my Scierra xda 9/11 fly reel to John for repair in hope that it could be fixed , it has been sent back in perfect working order in a short space off time and at a very reasonable cost I would highly recommend John to anyone once again thank-you John .
Entrusted my beloved Snowbee DB-10 to John and glad that I did! It runs better now than it did when new. Super fast turnaround, great service and value. Thanks John, for restoring my confidence in my favourite winch. Wouldn't hesitate to use your services again or recommend to others. RobH
Very pleased with the honest service John provides will definitely use again
Difficult to praise John enough for the service he provides. Great work, great price, great turnaround, great attitude. Would'n't hesitate to recommend him to anyone.
Great service provided. Very impressed. Definatley use again for any future repairs/servicing. Comes with my highest recommendation
Fantastic service and speedy turnround at a fantastic price, highly recommended.
John has just returned one of my much loved Okuma Raw II 40 reels having serviced it. The instant anti-reverse suddenly stopped working on my last fishing trip and I was at a loss as to whom I should send it to for repair. I found Reev Value via Google looking for an Okuma approved service center. I can honestly say that the courteous and professional service I have received is second to none and I would have absolutely no hesitation in recommending John or his services to anyone. I could not fault the speed of turnaround from sending in my reel to receiving it back. It now purrs better than when I bought it! A HUGE thank you and well done!!
I contacted John after a recommendation from a friend of mine , who said this guy is absolutely spot on with reel servicing and maintenance. I sent my Saltist 2 speed lever drag to him because it was nearly seized up. I sent the reel on A Friday evening and he rang to say that it was ready and he was posting it on the following Tuesday !!. This guy is truly one of the old school , very knowledgeable , sincere and totally trustworthy. I would recommend him to anybody who wants the best reel service and repair available. Mike
I bought a Kingpin centrepin reel on ebay with a broken ratchet, John managed to source the required part and repair it within a fortnight. Excellent service at a very reasonable price.
HAD AN OLD SCIERRA XDA WITH A BROKEN SPRING.JOHN MANAGED TO DIG ME OUT THE LAST SPRING IN THE COUNTRY-HE CERTAINLY PULLED OUT THE STOPS FOR ME THANKS A LOT -I WILL USE REEL VALUE AGAIN.
What a brilliant and friendly service John gives! My Okuma Aventa is now back in perfect order - either that or he replaced it with a brand new one!! Can't thank John enough.
I had a broken spring on my Okuma Sheffield centre pin and it was also fairly gunked up after 4 or more years use. I checked that it could be repaired and sent it off 2nd class signed for on a Friday. The following Tuesday (whilst I was out fishing!) I had a call to say it was done. I rang on the Weds when back home to pay by phone and on Friday, only a week after I had sent it 2nd class (I was in no hurry) it was back with me. Spring repaired, the reel cleaned and serviced and now running like a dream. I hadn't realised how slow it had become. All this for £16.50 inc postage back. Great value, great job and fantastic customer service. I've made a note to get my reels more regularly serviced at the end of each season in the future.
John at Reel Value repaired my Okuma Sheffield centre pin. I work in a tackle shop and have dealt with various reel repair companies. Without doubt this guy gives the best service in turnaround and price that I have found. Highly recommended.
Sent my Grauvell Zeus fixed spool to John for a new roller and bale arm after I busted it on a Norfolk beach! The turn-round was less than a week. Great service and value-for-money service once again by Reel Value!!
Just received my two SL30SH reels back within less than a week repaired and serviced ready for use again after being left for a while in bad shape, service and communication is top notch !! cheers john !!
Excellent service by John to get my Okuma working again. Fast turn round and a good price. Will definitely use this site again, Cheers John.
had my 3 fox 12000e serviced and cleaned. John kept me in touch and was very quick on the turn over,he also changed one of the bail arms to a silver one...dont go the companys for a EXSPENSIVE service,send them to REEL VALUE.I cant rate highly enough...thanks again John
Called on John's services again and received top class work. John's friendly, personal approach and knowledgeable advice about reels is second to none. He will fit you up with a reel to suit your personal needs and not just for a sale, at unbeatable prices. Would recommend him to anyone.
Simply the Best!!!. John provides a first class service at very low prices. He repaired my okuma multiplier in double quick time and is easy to contact at any time. This is the best service I have had anywhere and will definitely be sending more reels down. Many thanks Dave
Great service, can't fault John for his personal touch. He worked magic on my reel and it is now working perfectly. I would recommend him for reasonably priced, first class repairs and fast return.
This is the second time that I have had the pleasure of endorsing Johns services which continue to be outstanding. 5 reels sent in a variety of conditions and all repaired and serviced in double quick time including part replacements and at a more than reasonable cost. There is no one better at what he does and the customer service and attention to detail are just fantastic. Thanks again John and my best wishes..Mick
Just like to you thank you for the fantastic service you offer, order fishing reel on 23dec and it has arrived on the 24th Dec ,well ahead of time, can't praise you guys enough brilliant
Pro Logic recently recommended John to me to service/repair my bite alarms. He's a v nice fella - clearly passionate, and took the time to clearly answer any questions i had. Both the turn-around time and the nominal fee he charged me were bang-on. Thanks allot John
This is the first time that I have used John to repair and service one of my nasty bcx6601's.I was delighted with the results and would have no qualms in sending him some of my better reels for servicing. His attitude and communications are first class.I would not hesitate to recommend him to any of my pike fishing buddies. I have not yet established with him if he is prepared to take on my fixed spool reels (summer use) it may well turn out that I do not have to deal with the miserable guys in Wales ever again.
My quite old Okuma Catalina multiplier was giving trouble with the line lay mechanism. In fact the line guide jammed everytime it got the end of its travel on one side. I contacted John and discussed the problem. Some spare parts for the Catalina are no longer available from Okuma but after sending the reel to John I was soon sorted! He carried out repairs and serviced the reel for a very reasonable price in just a few days. Great service and friendly contact - Many thanks John.
Sent a reel to John for a long overdue service, a USA manufactured Penn which required a part ordering. John kept me informed via phone that there may be a slight delay, but the part was obtained very quickly and the reel returned like new at the very reasonable price of £20 for a full overhaul including parts. First class Customer Service again! Highly recommended.
Excellent and fast service. Highly recommended. Thanks for great job.
Many thanks again John for the superb repairs on my reel. Great service. Great value. Regards Howie
Had my salmon fly reel altered by John. He changed it from RHW to LHW and adjusted the drag and secured it. Excellent prompt service. Very friendly and helpful. Highly recommend and would definitely use again. Thanks John. Robert, Aberdeen
Had another of my husbands reels serviced by John. Cannot fault the service and will definetely be using in the future. Excellent. Thank you.
I have jus had my daiwa sloshes serviced and repaired new sideplates by reel value and i am very very impressed, the reels came back to me like new!!! Better then new even!!! Also the priceing is great value for money!!! Il defiently be usin reel value for all my reels from now on. A great service at a great price!!!
Have just had my Okuma Andross 511 reel fully repaired and serviced by REEL VALUE and am very impressed with the detail and effort put in to this as well as quickness of the service. BRILLIANT cant thank JOHN enough, best in class !
Excellent Service and a pleasure to have had my Reel fixed at a very good price, speedy response A+ will certainly use again and will recommend to any of my friends. It is not often you get this type of Service, Thank You.
Highly Recommended. Pleasure to deal with !
Thanks again for sorting out the 2 fox stratos reels - marvelous service
Have used John before for reel repairs. Again as usual a quick turnaround and inexpensive repair/service on my Penn 320gti leverdrag. Highly Recommended.
Just had work done on 2 top end Tibor fly reels. Great service and amazing price: half of what i had been quoted by a London shop. Very highly recommended. TU John... Ian Reilly
Sent my husbands reels back for repair/service.Very quick and excellent response.Will be sending another reel for John to take a look at.Highly recommended......Thank you.
Can not recommend enough. Was passed johns details by prologic uk as was trying to source a receiver for my 4 alarms. Upon initial contact, everything was explained to me in full with different options. I spoke to john and within 72 hrs of posting my 4 alarms off, I had them back, paired with a receiver and presentation case. Cost was absolute minimal and if anyone needs advice or service or just to pick someone's brains, john is they guy. Just trying to look at my ageing carp gear to see what else I can send away. Thanks again.
fantastic service provided. parts and labour really cheap and turnaround was all done in 5 days. sets the standard others should try and achieve! well done everyone at reelvalue, outstanding.
Had my okuma reel repaired. Found the service very good & reasonably priced. Would use again.
I can't fault the service . John was very helpful and sorted the problem out with my Okuma reel. I would recommend him to anybody and will definately be using him again. Very reasonable price and the job well done.