Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Sent 2 Abu 7000, 1 Diawa SLOSH and a Fin Nor Marquessa 30 to John for service/repair and what a great job John made of them. This is the first time that I have used John and will definitely be using him for all my future reel servicing. He returned all 4 of my reels back to me within 2 weeks at a cost that is second to none. All that is left to said is thank you John, I look forward to using your services again.
Signed on 28th February, 2016 by Keith Butwell
WOW !!!.....I ordered 2 spools from john yesterday at 11.15am. They arrived this morning at 9.15 registered post. 22 hrs door to door. Absolutely brilliant service, and John is so easy to deal with. A real pleasure doing business with Reel Value. Thanks John.
Signed on 27th February, 2016 by John Morton
John has just serviced 2 of my shimano reels. What a brilliant job he's done both reels look and work as if they are brand new and at a price you cant believe. Thanks John keep up the good work and I will spread the word.
Signed on 26th February, 2016 by Andy
John's done my shimano tekota's again (3rd time) keeping them going for another boat season.They get really hammered but he keeps them working when I thought they were dead and gone. Great work John.
Signed on 19th February, 2016 by Colin / Amble
Sent 3 fox reels to be service/ cleaned came back like new well impressed with the service . Very reasonable priced . Recommend John highly
Signed on 18th February, 2016 by Chris evans
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Signed on 17th February, 2016 by Chris Evans (website: http://Cse72@live.co.uk)
Reel value you can say that again !! John did a top job of all my reels , I had two penn mags left in garage left them for dead !!! My brother told me about john , so I thought I'd try him rather than buy two new ones , they was in a state salt and corrosion, I did buy two more but that was over two years ago, like I say I'd left them for dead !!! WOW over the moon with the job john has done , old but look new , and run smoothly, he also did a service on by Abu ambassador, great job John , and thanks to my brother for passing on the contact, top guy , great repairs , reel value , thanks again John see you soon !
Signed on 17th February, 2016 by Chris Evans (website: http://Cse72@live.co.uk)
Sent my Abu baitcaster back and the service from John was perfect! Quickly dealt with and sent back securely. Excellent service all round
Signed on 17th February, 2016 by Michael Statham
Have to say john offers great value for money he serviced my okuma andros 2 speed we had one issue after the service regarding the 2 speed shift button etc but john sorted this out with great efficiency
Top guy would highly recommend
Cheers
Signed on 11th February, 2016 by ian dobson
John is a top guy he serviced my okuma andros 2 speed reel in super quick time would highly recommend him
We had one issue with 2 speed button but he sorted it out and got me up and running all in the space of 1 week
Cheers
Signed on 11th February, 2016 by ian dobson
This is the second occasion I`ve used John services.....
Last week I contacted John regarding the possibility of obtaining some spare spools for my Okuma Trio 30. Not only did John advise of an alternative Okuma spool which has the same attributes, he also advised me it was cheaper, a lot cheaper... To say I was surprised by the honesty of the man, was an understatement. He could have easily sold me the "original Trio 30 spool" and made money, but in advising me, he lost money a lot of money...I ordered six which came in a few days....Perfect....
John will always be my first port of call...many thanks John....

Signed on 6th February, 2016 by Mike Watson
The second time I have used John's service - Two rather battered bait-casters serviced and returned without issue. His communications and personal touch are what makes REEL VALUE special, coupled with his knowledge, experience and competitive pricing this makes REEL VALUE very different from other servicing outfits which is why I will be sending two more reels out shortly!

An absolutely delightful buying experience.....from a delighted customer.
Thanks John
Signed on 5th February, 2016 by Paul T
came across reel value on line , after my attempt of striping my multiplier reel , sent it of to john in million bits and just got it back this morning all reassembled and feeling great , very fast turn around in getting reel back to me, johns knowledge not just in fixing reels but the history of the make is second to none ,this was my 1st time searching for somewhere to send reel of to be fixed and will not need to search ever again , as reel value is real value and have an other reel will be getting packed up to be sent of to john to be sorted out A+++++
Signed on 1st February, 2016 by richard
Now this is the third time i have used Johns services one reel serviced as good as new the other reel not been used for 17 years is now like a brand new reel both reels where returned back to me within a week and like new while i was there i brought two new rods and a new reel for a fraction of the cost of the shop all i can say see john first before you think of buying a new rod or reel
regards Neil
Signed on 31st January, 2016 by Neil
An absolute top service from a wonderful bloke, so helpful and at such a reasonable price. Had my reel back in no time at all. And it feels lethal now ha ha. Will be using john again and would highly recommend him to anyone.
Signed on 26th January, 2016 by Matt little
Just had my Abu Garcia Revo serviced and reassembled (after my failed attempt). Serviced and sent back on the same day Reel Value received it. Very friendly and fast service with a very competitive price!
Signed on 26th January, 2016 by Daniel
Just had my Okuma Clarion reel returned fully repaired and functional. Posted Friday, Delivered Tuesday. What excellent Service. It is very rare to find such an honest and professional person these days, but John is such a person, who delivers what he promises at very reasonable prices. I have no hesitation is recommending John's services to anyone.
Signed on 26th January, 2016 by Graham Davies
Great service and a good price. Okuma Magnetix MG-20LS repaired and serviced. Sent 20 Jan, back 25 Jan including a weekend!! If ever I need a reel repair or service, I'll be sending it here.
Signed on 25th January, 2016 by Jeff
Outstanding customer service,and a really nice person to deal with.Avet reel repaired and returned within 3 days at a great price.Would highly recommend this firm
Signed on 23rd January, 2016 by Mike Dolega
Sent an Avet reel for new bearings and service,Posted Wednesday was back Saturday .Great job and don't know how he does it for the price.Would definitely recommend this guy to anyone who wants fast friendly service +++++
Signed on 23rd January, 2016 by Mike Dolega
Good service, good prices and a great guy to deal with. I have recommended John to a number of people at the club and have pinned one of his brochures up in the lodge. For reel service and repairs it's the only place to go.
Signed on 21st January, 2016 by Malcolm Birch (website: http://malcolm.birch1@sky.com)
Contacted John a couple of month after buying a pair of Okuma reels which are fantastic I couldn't find any spare spools so I contacted John who bent over backwards to help me out and supplied me with a set at a fantastic price and didn't charge much for recorded delivery which was very quick THANKYOU JOHN
Signed on 18th January, 2016 by Daryll hampson
Only reason I used John was he was recommended,next time I use him it'll be because of the attention he paid,the price he charged,the time it took and the all round nice guy that he is! He'll be getting busier as he's being well praised and recommended to a large amount of anglers up here in the highlands!!
Signed on 16th January, 2016 by Sandy Reed
I had a Hardy Marquis fly reel with a broken drag knob. I have tried to get help from Hardy/Grey/Abu Garcia customer support for over a year without luck!! Then I found John's site and he sorted me out within a few days. I can really recommend doing business with John.
Signed on 16th January, 2016 by Jonas
Just got back my referb Allcock Aerial which was in a real state when I sent it up to John,s . got it back today only been away a few days, its almost new! Thanks John good price good service. Gordie Pearson, Chatham Kent.
Signed on 11th January, 2016 by gordie pearson
WOW what a service
John is a legend the turn around and honesty is second to none
My senzora alarms and reciever all fixed and sent back before I could email john to check he had received them
This is the best value and service I've had in a long while
Even the after care is spot on
Once again a big thank you to john and the team at reel value
James griffin
Signed on 9th January, 2016 by James griffin
Such a nice company to work with! Most genuine person on the web! 100% recommend purchasing from here as it's reliable and friendly!
Signed on 23rd December, 2015 by Ben Harrison
After a slight mishap after some poor decision making which resulted in me getting rather too intimate with the lake, John has done a brilliant job supplying a new alarm handset for me after the old one got water logged! Saved me having to buy an entire alarm set. Thanks!
Signed on 10th December, 2015 by Tim Porter
Faulty Prologic receiver was well knackered . John supplied a good serviced used one at a very good price . Great to see a quality service with good old fashioned prices .
Signed on 30th November, 2015 by Gary
John is a breath of fresh air, and certainly knows about customer care! I broke the handle of my okuma reel and after numerous attempts to obtain a replacement drew a blank. Trolling the Internet I found this site, ''reel value'' and made contact with John. I explained my problem and straight away he knew exactly what replacement part was required, the price including postage was extremely reasonable and received it next day, boom! Job done. Fitted and working like it should, one happy angler.
I found John pleasant and easy to talk to and he is well knowledgeable in his field.I will have no hesitation in using his services again. A pleasure to do business with.
Thanks for all your help John.
Brian.
Signed on 23rd November, 2015 by Brian Williams
John was an absolute god send. I lost a handle screw cap to my reel and needed it in a hurry. We made contact and he was able to help me measure my reel to get the correct part. It was delivered within 48 hours of the request and i cannot praise him enough for his professionalism, customer service and telephone manner. I own quite a few reels and his customer service was the best I have ever received. I will in future deal with him other than a well known reel service centre in Wales who frankly were not upto the task. Well done Sir you get a gold star!!!
Signed on 6th November, 2015 by Noel Donaldson
thanks once again john for the service on the diawa tournaments and the quick turn around.Regards Paul
Signed on 5th November, 2015 by Paul Heades
So pleased, sent two reels that I thought we ready for the scrap heap (saltist 50 & ambassador 7000I) and got them back in perfect working order. Sent on a Friday morning and back with me the following Wednesday with a phone call from John on the Sunday in between to tell me they were done and being posted. Excellent service!! Excellent price. Many thanks, will be recommending to all!
Signed on 4th November, 2015 by Paul Perriam
I sent four Penn multipliers to be serviced, sent on a Wednesday and had them back on the following Monday, all in a much better state than sent in. The reels are all working properly now and everything completed as expected. Thank you!
Signed on 2nd November, 2015 by David Jennings
Broke my top buckle on my salopettes emailed John he found the part I needed and sent it to me straight away . Great to deal with very easy
Signed on 29th October, 2015 by Paul Eaton
I had an okuma trio 80
Which had been dropped damaging a lot of the front end.sent it of to John and 3 days later received it back in full working order.fantastic job thanks John.
Signed on 28th October, 2015 by Bob charman
A hand-me-down reel is special, a Mitchell 300S is very special!
John has repaired mine back to fully working order so that it lives, breathes and fishes again.
My Grandad fished this reel, taught me to fish with this reel and a Shakespeare Standard!
The best,
So many thanks to Reel Value, fantastic job!
Signed on 26th October, 2015 by Neill
hi just had 6 x big pits, 1 x 4500 GT Baitrunner and 1 x Daiwa emblem-s serviced by john ,well pleased with the results and the quick turnaround . 8 days from the day i sent them and recieved back. will definately recommend him to my mates
Signed on 22nd October, 2015 by steve
big thanks to John for sorting my prologic alarms
Signed on 19th October, 2015 by steve bather
i took two Okuma reels in one for repair and service the other one just for service i dropped them of in person on the Saturday morning i then received a phone at 08.30 am on the Monday morning both reels repaired and serviced i was more then happy with the service and cost i would recommend John to all my friends and any one else that would need his services once again thank you for the very prompt service for my reels Neil
Signed on 17th October, 2015 by Neil Broadbent @ Carlisle
Thanks for all your help in getting the right handles for my
Aventa center pin looks and feels great again cheers John 😊😊
Signed on 7th October, 2015 by Andy chapman
What can I say about john except what a guy, the reel is an old mitchell 440A and now its like when I first bought it. Can't thank him enough.Cheers John
Signed on 5th October, 2015 by Andrew Staniland
Thanks John for putting yourself out for such a small order. I would recommend John to anyone wanting anything to do with reels.
Signed on 5th October, 2015 by Mick Kirby
just had 2 Penn reels serviced and cleaned after too many years of abuse. Came back in 10 days looking like brand new and didn't cost a fortune. Excellent value and service.
Signed on 2nd October, 2015 by peter Walsh
Just had three Daiwa Tournament Entoh's serviced by John. Came back looking and feeling brand new. Extremely satisfied. Good advice and quick turn around. i can highly recommend
Signed on 22nd September, 2015 by Paul Heades
Excellent service from John at reelvalue. Needed some spare spools, ordered them on Saturday morning and they arrived on Monday. Nothing too much trouble. Will certainly use reelvalue again.
Signed on 21st September, 2015 by John L
Fantastic service and price, sent john my Dawia Saltiga on Tuesday and got it back fixed and serviced on Saturday. very satisfied customer.
Signed on 20th September, 2015 by gus mackenzie
What absolutely fabulous service the response time exceptional and the knowledge of what you require and quality of the product my Okuma epic pro is now brand new again courtesy of John I know now if I ever have a problem with my fishing gear I now know who to turn to once again John thank you very much for all your help in sorting my reel problem out.
Signed on 12th September, 2015 by Alan Cowen
Excellent service from John as usual. Highly recommended!
Signed on 11th September, 2015 by James
My Okuma Trio 40s had failed gearing, Spoke to John who assured me this was not a problem to remedy and suggested I send him the reel for repair and service, did this and reel repaired, serviced, sent back and back on the rod within a week for very reasonable price, TOP MAN, BEAT THAT!
Signed on 1st September, 2015 by Bob Barber