Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Very pleased with the service John provided. My Okuma reel was fixed and returned in double quick time.
After a fruitless month checking tackle shops for spare Okuma reels a kindly chap at Cotswold Angling Trevor rang the owner company who gave me Johns details here and in 48 hours fixed my problem with spools for both my big pits and trio 30s ( he gave me the best tip to use a 40 size on the trios and their far superior than the original !!!) Top bloke to deal with ..... I'll be back And have passed his details on to all fellow Tenchfishers too!
Fantastic service from John , my two Okuma reels are now up and running again.I will certainly be using Johns services again. Many thanks, Mick
First time I've used the reel repair service and definitely will not be the last. Excellent service. Would thoroughly recommend!
I was despondent when after catching a lovely 10lb Salmon, I discovered that my rod tip had broken and in sorting out a tangle my reel knob had been lost. Contacted the manufacturers who promptly put me in contact with fisherman john. I telephoned he was out (probably fishing) but his patient understanding answering system gave me clear information as to when he would be back. Called on the day and got a quick yes response. I have your part, this is how you pay, I will send it to you on receipt. It could have been done even quicker if it had not been for an error of mine. A very satisfied customer. I will consider getting all my reels from you. Many thanks.
Brilliant Service, two emails in a matter of hours and the part I needed was sent by return post, the Reel is fixed and I`m one happy fisherman again! I could not have received better service and I will certainly be using your company for future needs, have also started to recommend you to others and will continue to do so
breaking the handle on my Okuma 50,I was advised to get in touch with John Woodsworth, say nothing more the knowledge and sevice was totally out standing,arriving home from holiday handle fitted before suit cases were emptied Kind Regards, Charles (Scotand)
First class Customer Service from John Wordsworth again, reel arrived back like new. Someone had attempted a service and fitted incorrect parts. This was fixed very rapidly and cheaply by John who sent a detailed email of the work he carried out along with some sound advice. All this took well under a week. If you are looking for a service/repair, I can guarantee you wont get a better job or better Customer Service than that from John at Reel Value.
Absolutely brilliant service and unbelievably fast ! I would recommend John Wordsworth to any one with a poorly reel, or a reel that just needs an expert serice.
Excellent service. John left my Okuma reel like new again would highly recommend this service. Many thanks and will definitely be in touch in the future.
Can't fault john for his work on my okuma it's a new reel I got back many thanks defo use reelvalue again
Excellent service from John. John fixed my shimano stradic and had if back within the week. I know where my reels are going from now on. Excellent service and pleasant to deal with. Highly recommended.
Excellent service from John. John fixed my shimano stradic and had if back within the week. I know where my reels are going from now on. Excellent service and pleasant to deal with. Highly recommended!
Great turn around service and prices as always. John always phones if any problems or issues and keeps you informed and up to date, this is the fourth year our S A C club has dealt with John not just for repairs but great deals on tackle
Thanks, John, for a brilliant job on my little Okuma reel - great service and very good price. Hopefully I won't mash the gears again, but if I do I know where to go!
Excellent service from John. Great communication - reels sent away repaired and returned within a matter of days. Received a detailed email of the work done and when to expect the reels back. Very impressive. Highly recommended.
Excellent service at very reasonable price will use again
Excellent service spoke to john sound advise supplied parts within a few days ready for my weekends fishing thanks again john
Excellent standard of repair - speedy service too! Prices most reasonable as well - would never consider sending my reels anywhere else for repair or routine service.
I needed a new part for a couple of okuma multipliers , John has supplied these both times quickly and efficiently great service. Will use again
without this company I woulkd have had to ditch 2 Okuma sonic 360 due to a small thread gone on the spool top nut .These reels are now as good as new because of the knowledge of jon who knew exactly what I needed and sent them in double quick time thanks to you Ive still got a great pair of reels Hurrah.
I sent my reel by first class post on Thursday the 9th. Today Friday the 10th i got an email informing me that the reel had been received, repaired and serviced as requested.Now that is what i call first class service.I wish i had known about REEL VALUE before now because if this is the standard of service they supply i will definitely be dealing with them from now on for all my angling needs. What was equally impressive was the cost.Including postage the bill came to £17.20. That is what i call value for money. Many thanks from a first time customer.
Just has 2 Avet reels serviced and repaired by John whilst i was off on holidays, great quick service and good explanation of the problems and solutions by someone who really knows what he is doing and can do it with good turn around time. Will be going back and wouldn't hesitate to recommend to others.
John, the service on my two multiplier reels was superb to their point that they now work better than they did from new. Sorry but there is now my at least another 5 reels coming to you for servicing, well after we've finished sea fishing this year. If your are reading this and have read through other praises they are all straight up. John is very good and does not rip you off, his enjoyment is seeing you back fishing with rod and reel (he repairs rods too) as soon as possible given that there is now growing demand for his second to none service. John many thanks mate.
I found John to be very helpful indeed and would have no hesitation referring him to friends. I needed help sourcing a 4th ProLogic bite alarm, not not only sourced that for me but re-synced by receiver so all alarm's worked correctly. Many thanks
Thanks John For a good job done so quickly, and efficiently.
Thanks John, You have done a fantastic job repairing my Okuma Powerliner 865. For anyone experiencing problems getting their reels repaired, I can thoroughly recommend John. Being in Germany I made many enquiries about the seized drag on the reel but nobody could give me the answer I needed. Having contacted Okuma and Svendsen I was given John's contact details. He said that if I sent the reel to him that he would only repair as necessary, and that if the work was not cost effective then he would let me know accordingly. Fortunately the reel was reapirable at a very good price and the postage back to me was very quick. TO REITERATE; DO NOT HESITATE TO CONTACT JOHN IF YOU HAVE A PROBLEM; HE WILL DO HIS UTMOST TO HELP YOU OUT:
I've just experienced a reelvalue service!, one of my prologic alarms fell sick and a thorough, prompt and professional service made them better again. All within a week a great service, Cheers John.
John is a reliable and trustworthy man, who will go out of his way to help in any way he can. I sent some alarms to be paired up to a receiver, he sent for the parts to be shipped from abroad and sorted my problem out within days. will certainly deal with him again thanks john
Wow, what a service. Getting 14stone of fat Kn$*&ker landing on the reel and bending the bail arm out of shape and forcing the gearbox to do things it wasn't designed to do, I honestly thought my reel was toast. I E mailed John expecting to to get the brush off to be honest. The reply was quick and informative, Like me he doesn't like good reels go to waste. Within a few days of reel being sent I had a phone call while in work to say he'd sorted bail arm and gave a price for new gears ( just to see if i wanted to proceed with the repair) Price was a lot less than i had expected after dealing with other reel repairs. On getting home i had another email waiting to tell me that the gears did not need replacing as they had slipped a tooth (apparently this reel has some Carlos Fandango elliptical gears ) so repair was even cheaper. So quick and cheap (just like I like my women :) Quick check over shoulder to make sure wife's not looking) As I said earlier WOW what a service , cant recommend the service high enough. Many thanks Roy
Brilliant service and value. When I lost the holding nut from my Scierra reel I contacted the manufacturers who put me in touch with John at Reelvalue. I sent him the reel by post which he repaired on the day it arrived and I had it back a couple of days later - only cost me �8 along with postage. This guy knows his reels and clearly loves what he does. If you have a reel problem start with John. Michael Nallen, Kells, Co. Meath, Ireland.
Great service great value nuff said
When my old but much loved Okuma epix reel had a problem I contacted Okuma who put me in touch with John. John sorted out the problem very quickly and for an unbelievable price. I don't normally post reviews but the service I received definitely required acknowledgement. I can wholehearted recommend John to anybody.
Often you read others comments on all different types of websites and wonder to yourself if they are true. Well if anybody asks I will categorically state that John is a true professional who knows his trade and how to converse, a characteristic that is sadly lacking nowadays. I was astounded by the short amount of time that my reels took to be serviced and the in depth explanation of what actually was carried out to these items. All of my reels will now be travelling North to be serviced.
Just a note to say thank you to John for his professionalism and expertise.I ordered parts for my Prologic Optonics and John's customer care was first class. They never arrived so after a conversation, John traced the parts to the Post Office, gave me the tracking number so that the parcel was found in the sorting office. A true gentleman and i would highly recommend Reel Value to all.
sent my 3rd FOX 12000 to john..keeps you updated and is more than happy to talk to you about what he is doing with your reel, it was sent back in no time,when completed.....why pay a fortune to Fox, Shimano, Daiwa and all the other reel companys when John can do it at a much lower price..without losing the service and standard you would exspect from a big company.TOP MAN,TOP JOB...MANY THANKS MUCCA
well just got both my reels back from john penn international 975 ld and okuma andros 511 and i must say excellent service the 975 ld was in bad condition mechanically and now runs and feels like new could not have asked for any more, keepup the good work ;-)
I sent my little 1000 reel that I had almost written off as i thought the repair would be expensive and not really worth it, Instead my reel was fixed quickly (and cheaply) without needing spare parts and it works fine! Thanks
I sent of 2 of my FOX12000E,they both needed a service and the baitrunners did not work,and the bearings needed changing on 1... John rang me to say that he has fixed the baitrunners and changed the bearings.They have arrived today and they are like new again.My other fox reel is boxed and is getting sent today....bang on price,bang on service, will defo be telling my mates to use john....nice one mucca
Was recommended after I could find no one willing to take a pop at my busted wychwood reel. Top, top service. Kept me up to date with the problems and the possible fixes. John is full of initiative and experience, really knows what he is doing and all for a fantastic price. Reel came back double quick, fixed to an excellent standard, serviced and now with plenty of life left. My reels will now be coming here to keep em cranking and running. Thanks very much John. Faultless.
A brilliant service, quick and not expensive repair to my reel at a very good price.
After a fruitless search for an adjustable spare leg for a prologic tri lux pod, John actually made one up for me. Outstanding service from a true gentleman and great communication all the way from first contact, until posted. Absolute gentleman and a great service. Thank you again John.
Thanks John, You have done a fantastic job on both mine and my sons reels, we can now have our reels serviced on a regular basis and therefore extending the life of them all. Exceptional work carried out and very helpfull with all aspects of spares and repairs, DO NOT HESITATE, IF YOU HAVE A PROBLEM, JOHN WILL DO HIS UTMOST TO HELP SORT YOU OUT
John thank you for a great service I will highly recommend you to the members in my club keep up the great work
Thanks John for an excellent service. Did not expect my reel to repaired, serviced and sent back to me so fast, will be recommending you to friends and will use again. Thanks. Huw.
Having foolishly left getting my reels serviced until the start of the 2014 season i posted them off to John on Tuesday, today Saturday he phoned to say the reels were serviced and on the way back to me.With a full account of the work that had been carried out. Amazing!!!!! I was expecting to to be waiting a couple of weeks at the earliest, Many thanks John expect to be receiving the rest of my reels shortly! A great service that i will be recommending to my friends and my clients alike. Cheers Guy.
What a fantastic service i recieved from John. I would highly recommend him and will be using him again in the future . Mark.
just received my 2 reels back today after a service..... excellent service tip top value outstanding customer service and a very good job..... must be one of the best in the country will use again many thanks John
well done jon excellant serviced so friendly value for money even beer money left over lol . use you again and i will forward you every where
I found the service that i received was second to none and the turn around speed and price was excellent,have now posted two more reels for servicing.