Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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Greetings John, I sent my TFG Centre Pin to you back in August for a repair to the clicker. I used it for the first time today – perfect (though I caught nothing except possibly pneumonia). Whilst fishing I suddenly realised that I had not confirmed receipt of the reel when you returned it, nor thanked you for your swift and courteous service. I was mortified and resolved as soon as I got home to send this email. So thank you John, it was a super repair and the turn round was exemplary. I am only sorry it has taken me so long to do what should have been done immediately.
Shopping online can be hazardous. Speaking from my first experience of dealing with Reel Value I am absolutely delighted and fully recommend them. They more than lived up to their name of VALUE. Experienced, professional and quick service, thank you.
Sent in an Okuma reel for repair. In our email correspondence I described the problems & John accurately broke them down. The reel came back in impeccable condition. The process turned into a bit of a saga - my payment by mail got mislaid by the PO (too heavy, took 2 months to return to me) and then the returned reel somehow took a detour from the UK to Canada en route to Ireland - surreal!! John is very kind & patient. And he knows his stuff.
Thanks, John.
thanks for a speedy service to my okuma reel. excellent service as I have come to expect. hihly recommended.
What an outstanding service! I sent two faulty Scierra salmon fly reels to John just before Cristmas and he had repaired and serviced them both and returned them to me by 28th December. I am absolutely delighted and would highly recommend Reel Value to anyone.
Many thanks.
Fantastic service from John. Repaired and serviced an Abu 6501c3 for a very reasonable cost and had it returned to me in N Ireland 4 days after I sent it to him.
Highly recommended
Absolutely brilliant service.
Sent 3 Tibor reels, all serviced and returned promptly at an amazingly low cost
Very happy to recommend.
Many thanks John
Sent my Okuma reel on Wednesday and got it back by Saturday. Fantastic service and very reasonable cost. I think many anglers like me who are not technical would have written their reels off in this situation. Many thanks John
Just had 2 very old Abu Multipliers serviced by John, they were returned within a week of posting and now look immaculate, will definitely be using the service again.
I also had a long conversation with John about sea fishing and the best line to use on one of my smaller reels, he definitely knows his stuff.
Had what I thought was a major issue with one of my Pro Logic alarms. John however put me at ease when I spoke to him, so I sent it off to Reel Value for repair. The alarm was returned promptly in full working order and at the price I was assured it would be.
Excellent service all round. I highly recommend this company.
Fantastic friendly and very good value service from John. Nothing was too much trouble. Very glad I didn't upgrade my old set of alarms now John has repaired them!!
Sent my 4 Daiwa sportsmatics off to John for servicing,one needed a repair to the main drive gear which he managed to do without replacing the part.Well impressed and will definately use the service again.
Fantastic work by John- fast efficient & very good value - I can recommend John as the “go to guy” for all your fishing needs wholeheartedly !
Contacted John after details were sent to me from OKUMA fishing tackle.I wanted a drag nut for my trio 40S,John took all details required and phoned me back within 30 min with the part needed.paid over phone and it was dispatched.No messing round with diffrent departments,great service will def use again
Sent John 2 shimano 4000 series reels both had some hammer. Returned in quick time like new. Don't buy new unless you've tried this chap first. Nick Sutton
Another reel serviced and returned in quick time. Great job as usual πŸ‘
I was given John’s details by a friend who talked me out of new reels but to get them repaired and serviced. John not only carried out the work but also turned them around in 24 hrs for my holiday. This man is a ‘True Gent’ and I couldn’t recommend him enough to all from good advice, repair, service and anything fishing
Thanks again John - Matt Jellis
One of John's competitors recommended Reel Value - which in itself says something very positive - and when I spoke to him, he could not have been more helpful. Sent off my reel & he fixed it, sent it back almost by return & then charged a singularly reasonable fee that included the postage back. Couldn't have hoped for better service at a better price!
in this day and age it is very rare to come across a guy like this.really nice bloke.the service he supplies is second to none,his communication is outstanding as is his knowledge endless. thank you for being so helpfull. and yay to" old school"
Sent John 2 x okuma epic pros, which both gad intermittent baitrunners problems, came back super fast and working like new, £27 including postage, super pleased, had a nice chat with him, seems a real gent, won't hesitate to use him again. Many thanks John πŸ‘πŸ‘
Sent my Okuma Interceptor to John with bail arm problems. The reel was returned in double quick time repaired and serviced for £13 including postage!
He kept me informed of progress and explained what had happened to the reel to cause the problem.(Also some good advice on not using the bail arm auto closure.)
Excellent efficient and friendly service. I will recommend Reel Value to anyone requiring good old fashioned customer service at a superb price.
Steve Foster.
Top class service once again from John, I can't recommend him highly enough and his prices must be the lowest around.
Emailed John about my reels saying I needed them back with in 2 weeks. He emailed back saying he could do it but he was on holiday the week after next so would need them asap. Sent them to him. And they were done with in 2 days.He did grate job and even found the time to call and discus the work when he took payment. We endid up talking all things fishing for the next 40min. Grate guy, very knowledgeable and a grate price. First class πŸ‘πŸ»
Wicked service had problems with bite alarms(sezora 3+1 ald style) sorted over phone brill thank you very much recomend to all fishermen😁
Thanks so much for bringing my Hardy Angel and Sierra reels back to life. Quick turn around and superb service.
Sent my Daiwa Windcast 5500 to John for service and repair, as it was making a strange sound and was vibrating when turning the handle. John found the cause and managed to repair the issue at a very low cost. The reel arrived back in protective packaging and now works perfectly. Excellent service and a very reasonable price - I will be sending my other 3 off for a general service in due course!
Posted my Daiwa Saltist multiplier on Monday morning. John phoned at 10.40 on Tuesday morning to tell me that it was all fixed and a bearing replaced. Very reasonable price and arrived back in the post this morning. What amazing service and we had a nice chat too!
Had a damaged Scierra Fly Rod which I was unable to get a replacement section as the model was discontinued. Contacted Svendsen Sport who supply Scierra rods in the UK but they were unable to help. However their Customer Service gave me John Wadsworths details and the rest is History!! He repaired my rod as good as new at a very reasonable cost. I have fished four times with and have not blanked!! A very professional service that I would recommend to anyone with fishing tackle problems. Many thanks John.
well I found this web site /and how glad I did .first class service 2nd to none.and a price that was very fair for the work and service I got .
Was recommended Reel Value from members of the pikers pit forum. Made an enquiry to John re fixing a reel and sent it off to him for a service and repair.

John called me to tell me what was wrong and what he had done to fix it. Well it got returned and its better than new.

Superb service from start to finish. Highly recommended.
What a man! Fixed two reels which I thought were heading for the bin and at a great price. Excellent turn around too.
Would highly recommend John!
Excellent service - John was helpful and provided useful info over the phone. Items received quickly by registered post, packaged perfectly & exactly as ordered! Would highly recommend!
A friend recommended John's reel servicing to me and I was so glad they did! My 20 year old abu multipliers that have taken so much stick over the years lure fishing for pike came back silky smooth and run like new! Thanks John!
Sent John my Shimano reel, more than happy with the end result. Highly recommend him, pass his name on to others as he is the man we all need for our repairs.
Once again John many thanks for repair, Stephen
A really good and competitively priced service . Reel was repaired, serviced and back to me within a couple of days. Highly recommended.
I can't recommend John's services highly enough,i was given his number by a tackle shop after both of my okuma sea reals failed after a weekend fishing trip, I had given up on them and was looking at a renewal cost of £150 pounds, John repaired them and they were returned for just over twenty pounds. I have recently sent three very tired shimano baitrunners for repairs and service, again excellent value and customer service is second to none, many thanks James.
Many thanks to John for his fast and efficient service. He dealt with the repair to my Okuma Trio BF30 at a very reasonable price and was extremely helpful and friendly. I would certainly recommend his service and will definitely be using John in the future.
This man is amazing, two faulty Shimano 5000 GTE & RE reels, One with faulty oscillation the other the handle jammed solid within the body.
Sent off and returned within a few days looking like new and fully repaired and serviced. All this at a charge of £25.45 which included the return postage.
Highly recommended. :)
Once again John came to my rescue. I got to buy an old JW Young Rapidex centre pin. Some 60 years old. It spun about 4 times then old age had it gasping. Contacted John, who said send it in. He takes delight in having classic reels on his work bench. Within a few days it was returned, cleaned and sprightly and spinning like top. He is an amazing man, and full of Yorkshire integrity, and what good value.
These people really do know what they are talking about fantastic service and at a very reasonable price. I will be using you guys again sometime soon thanks for all your help.
A great thanks to John, I bought a new cheap reel off an auction site which after use I thought was great. I tried and tried to get some spare spools to no avail then an email to John, yes we have them in stock genuine and others that fit all at a great price. I rang him Tuesday mid morning and paid over the phone. They were dispatched the same day and arrived Thursday morning what else can I say superb service. Thanks again
Big thank you to John who fixed my bait alarm for me. Great service and got them back in a few days. He kept in touch and nothing was to much trouble. Top guy many thanks John shaun
John repaired and serviced one of my Daiwa Entoh's and feels like new now. Will be sending my others for a service. Top class service, excellent value and a pleasure to deal with. Would recommend to anyone.
John gave my old Daiwa Windcast reels a general service and now they feel like new, nice and smooth on the retrieve and the drag back to silky perfection.

Good friendly communication by John and a very reasonable price, highly recommended.
My Sheffield okuma center pin needed a new spring and a replacement screw which I'd lost. John came to the rescue. Totally reliable. Quick service and such good value. Highly recommended. Joe Palmer.
Top bloke who really knows his stuff.Made a great job of servicing my 2 shimano reels and got them back to me quickly,will definitely be using again and would recommend.
I sent my Okuma Solterra 15LX to John with a lever drag problem, he sorted the problem quickly and in my opinion for very little cost, excellent service and will certainly have no hesitation about using John again, Thanks John, great job!!
Literally just got off the phone after speaking to John and have to say out loud, THANK YOU JOHN.
Without his help I would not have got my senzora 13 receiver paired to my detectors before xmas 2017. With help like that it restores ones faith.
Thanks again.
I had 4 reels serviced by John earlier this year (Avet/Okuma/Penn & Daiwa), and all I can say is that the customer service that John provides is outstanding and at a great price. I would highly recommend John to anyone looking to have their reels serviced.
Excellent workmanship, very quick and great value for money. Impressive service will recommend to all my fishing buddies.